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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

January 07, 2022

Buying a car has always been a stressful ordeal. But not Metro Toyota. The entire organization treats your ever request with care and respect and precise follow through on what they say they are going to d More

by Rick R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Victory Toyota of Brook Park responded

Hi Rick R, Thank you so much for your kind words and for choosing Metro Toyota. Let us know if you need anything! Stay Safe and Happy Driving! Metro Toyota Customer Care Team

January 06, 2022

Buying a car here was simple and hassle free. I didn't feel pressured and I got the car I wanted. 👍 More

by radbrogoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jan 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 06, 2022

I appreciate the time Ken took explaining about the car I chose to buy. He was quick and efficient while still being personable!! I was able to consult with my husband over the phone while negotiating the sa More

by llabusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jan 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 06, 2022

My salesman was kind and went out of his way to accommodate me. The process went very smoothly. More

by ADNERB17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Terry Jelleson and for choosing Metro Toyota. We try our best to accommodate everyone. We are happy you had such a smooth process. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

January 05, 2022

Ken was so helpful. I already picked out the car but he explained in great detail how to use the car he was very patient while I asked lots of questions. It took less than 2 hours from the time I got there More

by llabusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

Jan 06, 2022 -

llabusky responded

Just telling the truth now I will enjoy my new car!! Thank you

January 05, 2022

Metro Toyota is a family/owned dealership that prides itself on treating people fairly and honestly. I appreciate how each employee treated me. I intend to return with my car-buying needs in the fiture More

by CRAIG.MADDOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

January 05, 2022

Terry was very helpful, knowledgeable, and friendly. He listened to what we were looking for and answered questions on both new and used cars. He was practical and responsive, but didn’t make you feel pres More

by Mike K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 05, 2022

Great customer service. Thanks for your time and patience working with me on my New truck Chris ollar. More

by Aollar25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 04, 2022

Great experience, I also went to honda ganley and they sucks. But I was taken good care by people working in the toyota dealership. More

by ROSEE.MARY99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 04, 2022

Communication and response time was outstanding! Everyone at dealership was very professional! Very happy customer! More

by KACER29511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Jan 05, 2022 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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