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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
December 10, 2021
With the backup of cars due to covid Ken and Metro made it easy to get my Tacoma. I had to wait a couple week but got a solid truck with great customer service. Will recommend to friends and family. it easy to get my Tacoma. I had to wait a couple week but got a solid truck with great customer service. Will recommend to friends and family. More
by coryleebailey11
Employees Worked With
December 10, 2021
Very friendly and helpful staff! This was the most effortless experience I have ever had buying or leasing a vehicle. I loved how they went through all the features of the vehicle and made sure we wer effortless experience I have ever had buying or leasing a vehicle. I loved how they went through all the features of the vehicle and made sure we were comfortable with our purchase before we left the lot. I will be back! More
by cbailey
December 10, 2021
I herd qbput Superesgar by a friend so I decided to come in and take a look at the cars he had. Took home an awesome carry! Recommeded to anyone in and take a look at the cars he had. Took home an awesome carry! Recommeded to anyone More
by antunajr821
Employees Worked With
Edgar Arevalo
December 10, 2021
Always very helpful and courteous. I wish I had known about this place sooner. Service is fast and well done and explained. I was given a loaner car and discovered that rental rates are much better than about this place sooner. Service is fast and well done and explained. I was given a loaner car and discovered that rental rates are much better than from rental companies More
by Maddieclair
Verified CustomerEmployees Worked With
Other Employees :
Christopher Lombardo
December 09, 2021
Sam was amazing!! Very kind, helpful with any question I ever had, and great communication throughout the entire process. Others at the dealership were also amazing (Chris? the Sales Mgr., Craig? the financ ever had, and great communication throughout the entire process. Others at the dealership were also amazing (Chris? the Sales Mgr., Craig? the finance gentlemen). I never once felt pressured and really felt that they truly cared about my satisfaction as a customer, not just looking at me as another number or sale. So many past experiences with other dealerships it felt like I was always being squeezed out of just a little more money than I wanted to spend. Not Metro Toyota!! Fair deal, great truck, amazing people, what more can one ask for? Highly recommend Sam and the dealership!! More
by don.tyler
December 09, 2021
During period where it is tough to find cars, Chad and Robert came through for me! This truly was the most pleasant car buying experience I have ever had! Quick, easy, painless and fun (never thought I’d Robert came through for me! This truly was the most pleasant car buying experience I have ever had! Quick, easy, painless and fun (never thought I’d say that about buying a car!) I had several years of loyalty to a different dealership, when they were not even returning my calls, I gave Metro a shot. My loyalty has now switched to Metro! Craig was also very helpful and pleasant when helping me complete the paperwork. Thanks to all!!! More
by Becky.lantz84
December 09, 2021
I had an amazing experience today! During this tough time I had a difficulty to purchase my dream car. But CAP helped me realize that dream. I’m so happy to get my first car delivered to my house by Gary CAP I had a difficulty to purchase my dream car. But CAP helped me realize that dream. I’m so happy to get my first car delivered to my house by Gary CAPPER. He is so amazing and nice dealer. Everybody calls him CAP. He helped me to get the car I want. Once again thank you so much CAP! I’m so happy and grateful for your service! More
by denakpon21
