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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
September 18, 2021
Aaron was so helpful and friendly, and Craig made signing quick and painless. So happy!! quick and painless. So happy!! More
by KSMKEST
Verified Customer
September 18, 2021
Wonderful service! Never pushy, and very thorough! Already a repeat customer and telling everyone to come up here. Already a repeat customer and telling everyone to come up here. More
by Nicollesigler11
September 18, 2021
They were open and honest. They sold us a product that they were proud of at competitive pricing. they were proud of at competitive pricing. More
by kristi.a.frank
September 18, 2021
Jim and Barry gave us the best car shopping experience we have ever had. Dawn was very efficient and professional doing the paperwork for us. We really appreciated the demonstration of the car coating given have ever had. Dawn was very efficient and professional doing the paperwork for us. We really appreciated the demonstration of the car coating given to us by Chad The car design is better than expected! The Avalon rides very smoothly and we are very pleased. We will definitely recommend metro to our friends. It was a great experience! More
by Lmrshaw
Employees Worked With
September 17, 2021
Very good experience. Ramona was patient and explained everything clearly, answered all my questions. Overall a great experience everything clearly, answered all my questions. Overall a great experience More
by scalco6375
September 17, 2021
Joe Rogers has been my service specialist for 15+ years and has done an excellent job taking care of my vehicles and has done an excellent job taking care of my vehicles More
by John S.
Employees Worked With
September 17, 2021
Very Helpful and Easy Transaction. Service department top notch too. Definitely coming back for more! top notch too. Definitely coming back for more! More
by kb8ktb
Employees Worked With
Other Employees :
Craig Budziak
September 17, 2021
I was quoted one price for the replacement of a broken window, and went in to have the window fixed and was told I'd have to pay an extra $200.00 because the door panel had to be vacuumed! I felt this w window, and went in to have the window fixed and was told I'd have to pay an extra $200.00 because the door panel had to be vacuumed! I felt this was really taking advantage of me! It cost me over $600.00 to replace that window. I was also charged by an East side Toyota dealership over $600.00 to replace ONE car key! I'm still angry about this. I'm nearing retirement and this new truck will probably be my last Toyota lease. I've have had the truck for almost a week, and I'm presently happy with it. More
by emmysams
