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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

August 16, 2021

When looking for a vehicle we have always had prompt service. More

by deborah.santora57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

August 16, 2021

I think Brandon is helpful ,friendly that why I buy car from here. Helped me to find a the car I one go to which the color I want but my dealer thay don’t do More

by henry_nguyen168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 16, 2021

I bought a new car here at Metro Toyota with Edgar and it was a great experience and they were really helpful to suggest a car. More

by arvinarreaga8
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 16, 2021

Robert is consistently exceptional in helping our family with Toyota products. We have been customers for 8 years and will not shop anywhere else. Always a pleasure. More

by Rocaforte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Aug 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 15, 2021

Metro Toyota!!! There are no words to describe the excellent service and kindness I received from the employees at Metro Toyota. From the moment I walked through the door I was treated with the utmost More

by acafarella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 16, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

August 15, 2021

I had a brake line leak. They told me the dashboard light was due to low air in my tires. I was initially pleased, because I was not charged. I got a second opinion, because my dashboard lights immediately c More

by Dane Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

August 14, 2021

Acá vengo con SupereEdgar a cambiar mi Dodge Ram que ya me estaba dando problemas Y me lleve a casa un jeep con muy pocas millas!!! More

by wilsonenrique97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 16, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. 

August 14, 2021

CAP was absolutely amazing and helped me find my new car! Would highly recommend! Only “downside” is the cars sell fast so you better choose quickly! More

by David Hampton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 16, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

August 14, 2021

The service garage is fast and efficient. I was in and out quickly with my problems resolved. Good customer service as well- courteous and friendly More

by Likwid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
Aug 16, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

August 14, 2021

Staff was very nice and helpful. Even talked to the owner who thanked me for my business which I was very happy to give. Could not be happier with my car thank you so much. Very nice showroom by the way! More

by Sopranos365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cervelli, Craig Budziak
Aug 16, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

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