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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
August 13, 2021
I worked with Ken to purchase a certified used vehicle after visiting a few other dealerships in the area. Ken was professional, easy to work with, and honest. I will gladly refer friends to Metro in the after visiting a few other dealerships in the area. Ken was professional, easy to work with, and honest. I will gladly refer friends to Metro in the future—great experience. More
by paula.chan001
August 13, 2021
Ken was extremely helpful and hospitable in my car leasing experience! He went above and beyond to help me find the perfect car for me. He was also extremely efficient and respectful of my time, yet v leasing experience! He went above and beyond to help me find the perfect car for me. He was also extremely efficient and respectful of my time, yet very thorough, through the whole process! I will absolutely recommend Ken to anyone looking for a car! More
by Clare Sherman
Employees Worked With
August 13, 2021
As usual work was done in a timely fashion, but one thing I did not see is the inspection sheet you used to do on the car always liked that i was able to keep up on things such as tire quality. Why did you s I did not see is the inspection sheet you used to do on the car always liked that i was able to keep up on things such as tire quality. Why did you stop? More
by georged722
Verified CustomerAugust 13, 2021
Got in my car afterwards to a dirty floor, seat, and a rank smell. My seat and mirror were moved too. I don’t love that. I wish nobody else got to drive my car in this process, just feels like an invasion rank smell. My seat and mirror were moved too. I don’t love that. I wish nobody else got to drive my car in this process, just feels like an invasion. I had to roll my windows down and buy an air freshener to get whatever smell out. Gross, not very happy about this service. More
by malten1
Employees Worked With
August 13, 2021
Brandon was such a great help! He made the process so easy and enjoyable. I would definitely recommend him to all my friends and family. easy and enjoyable. I would definitely recommend him to all my friends and family. More
by Jmcdonough1129
Employees Worked With
August 13, 2021
just purchased a new highlander from metro .. loved my product speclalist, Robert Saponari was awesome .. loved his canner and honesty ,was a pleasure doing business with him .this is my #rd toyota from t product speclalist, Robert Saponari was awesome .. loved his canner and honesty ,was a pleasure doing business with him .this is my #rd toyota from this dealer ship... More
by maggimaalouf
Employees Worked With
Robert Saponari
August 12, 2021
Ramona was super friendly and helpful throughout the process. Working out our deal took longer than expected and she stayed late into the evening to ensure I was taken care off. Would definitely recomme process. Working out our deal took longer than expected and she stayed late into the evening to ensure I was taken care off. Would definitely recommend going to see her. More
by Jwill218
Employees Worked With
August 12, 2021
There was a mistake made but they got on top of it and took care of it . Some of the people in the garage may need a little more supervision, or the importance of quality service. The little things ma took care of it . Some of the people in the garage may need a little more supervision, or the importance of quality service. The little things matter. More
by ANDYSFARSIDE
August 12, 2021
They are always courteous and appointments are always on time service is impeccable never pushed to spend extra they always follow up to make sure everything went well time service is impeccable never pushed to spend extra they always follow up to make sure everything went well More
by kenvoigt49
Employees Worked With
