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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

July 30, 2021

Very friendly at all areas of the dealership.The service people were on my car before I could turn the key off. No waiting there. More

by lesismore7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 30, 2021

Very efficient on service and customer care. Will Very efficient on service and customer care. Will continue to return in the future for all my service work. Great dealership to work with as usual More

by RAYBODEKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 30, 2021

Había escuchado de súper edgar en metro Toyota y le compré un Camry a mi hija y fue un buen servicio y bien amable More

by irvin.78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota. 

July 30, 2021

Mike Ferrett was our salesman. Very knowledgeable and professional. We would definitely go to this dealership again in the future . Financial part went smoothly too More

by Bettyjclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 30, 2021

We’ve known Terry Jelleson for quite a few years. Terry is thorough and goes the extra mile to satisfy the customer. We are extremely pleased with our new vehicles. We are loyal Toyota drivers and love eac More

by Mspnd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Terry Jelleson loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 30, 2021

The staff at Metro Toyota on brookpark rd are all very friendly, honest, helpful, and informative. They helped me complete my purchase quickly and we’ll within the budget that I needed. More

by kamakaziginger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 30, 2021

My experience with Metro Toyota was a good one. The staff was friendly and made the car buying process easy. I’m looking forward to enjoying my new Camry! More

by Nichendryx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

July 30, 2021

Good dealership, but the sales person Sam is the reason we buy thank you Sam , I will continue dealing with Sam , see you soon for another car More

by Atiyehsuleiman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 29, 2021

Service was good as always but I asked that my battery’s be checked you reported to me that all was good. A few days later I had to call AAA because my car would not start…discovered battery was shot. Needl More

by RJ Janiak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 29, 2021

Amazing customer service! The representatives were courteous and very professional. They were very attentive to my needs and had the exact car I needed/wanted! More

by guy.b.badio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

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