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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
July 29, 2021
If you are looking for a used car I recommend Gary Capper at Metro Toyota. Gary is very easy to get along with. He is knowledgeable on the vehicles on the Used Car lot. He can also answer any question you ma at Metro Toyota. Gary is very easy to get along with. He is knowledgeable on the vehicles on the Used Car lot. He can also answer any question you may have. More
by Krista
Employees Worked With
Referred to Gary Capper by Craig Peer, Gary "CAP" Capper
July 29, 2021
This experience with Metro was my first and could t have been any better based on the talent, knowledge and effort of my salesman Terry Jelleson. Thanks to all involved to make this transaction terrific, I been any better based on the talent, knowledge and effort of my salesman Terry Jelleson. Thanks to all involved to make this transaction terrific, I just love my new truck. More
by Joyzee77
Verified CustomerJuly 29, 2021
Very clean, very friendly staff. My only complaint is not enough time spent showing us the features of our new sienna. We found out So many things later. enough time spent showing us the features of our new sienna. We found out So many things later. More
by Alshkup5
July 28, 2021
So far so good, I always leave satisfied. The staff is very friendly and very helpful. Just had picked up p my vehicle and noticed a little chip in my windshield. My salesman got me in in a few days with very friendly and very helpful. Just had picked up p my vehicle and noticed a little chip in my windshield. My salesman got me in in a few days with no problem. More
by Sophiagay
Employees Worked With
Other Employees :
Sam my salesman handled it all so I didn’t meet the service people at all ., Christopher Lombardo, Craig Budziak
July 28, 2021
Ken was a pleasure to work with. I absolutely loved working with him and was amazed that he took the time to show me the ins and outs of my new car, no one has ever done that for me before. He has call working with him and was amazed that he took the time to show me the ins and outs of my new car, no one has ever done that for me before. He has called a few times since to check and see how I'm enjoying my new ride. Everyone that my husband and I worked with was great! More
by cdoran
Employees Worked With
Other Employees :
Craig Budziak
July 28, 2021
Very thorough and professional. Maggie explained everything that needed to be done and her knowledge of her job was very evident. She was able to answer all my concerns and questions. She was friend everything that needed to be done and her knowledge of her job was very evident. She was able to answer all my concerns and questions. She was friendly and understanding More
by Dantheman227
Employees Worked With
Maggie Colan
July 28, 2021
Excellent efficient Easy to make an appointment. Very Excellent efficient Easy to make an appointment. Very accommodating and friendly on phone. Got there early but they were ok with that . Listened t Excellent efficient Easy to make an appointment. Very accommodating and friendly on phone. Got there early but they were ok with that . Listened to my problems. When I left I felt confident that my car was safe. More
by GOMALLEY0
Employees Worked With
July 28, 2021
Service is fast and courteous. Waiting area is comfortable. I was disappointed to have to pay for a repair on my car that has less than 50k miles on it comfortable. I was disappointed to have to pay for a repair on my car that has less than 50k miles on it More
by Kris18
Employees Worked With
I don’t remember
July 28, 2021
Quick to get my car done, clean dealership, nice people and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. More
by JIMCHLAD
Employees Worked With
July 28, 2021
Very well organized, staff is always friendly, and maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me More
by DXG8413
Employees Worked With
