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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
July 22, 2021
Everyone was so nice. Easy drop off of my car. Was given a loaner and all went well. When I picked up my car they had everything in order and I was on my way quickly! a loaner and all went well. When I picked up my car they had everything in order and I was on my way quickly! More
by PETE34
Verified CustomerEmployees Worked With
Maggie Colan
July 22, 2021
Metro Toyota was courteous and professional I received quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with a pleasant attitude There was one thing I did not agree with my alarm wasn’t working I would have to bring it back back and pay Another troubleshooting fee I didn’t agree with that it More
by Toyotaqualityservice
July 22, 2021
The staff was very knowledgeable and was so helpful when deciding what to purchase. They weren’t pushy or tried to oversell. They were friendly, professional, and efficient. I couldn’t have had a better deciding what to purchase. They weren’t pushy or tried to oversell. They were friendly, professional, and efficient. I couldn’t have had a better experience! More
by arploskonka
Employees Worked With
Other Employees :
Gary "CAP" Capper
July 22, 2021
Great experience. Came back a second time. Traded in our 2019 Tacoma for a brand new one. If you’re looking to buy a new car, ask for Sam, tell him I sent you. our 2019 Tacoma for a brand new one. If you’re looking to buy a new car, ask for Sam, tell him I sent you. More
by annsdc
July 21, 2021
Mike was a pleasure to work with! A true expert. Made the sale process quick and easy for me! I was an out-of-state buyer, so Mike took pictures for me and got the car ready. sale process quick and easy for me! I was an out-of-state buyer, so Mike took pictures for me and got the car ready. More
by svetlinradev
July 21, 2021
Great service every time! The service technicians are always friendly and helpful! Great waiting area if you need to wait for your car it has plugs and TVs always friendly and helpful! Great waiting area if you need to wait for your car it has plugs and TVs More
by Brown9634
July 21, 2021
It was the best experience I had buying a amazing car. Ramona Plumlee helped me pick a car and told me every detail about the car she was honest and gave me the best prices on the cars.Bob Albright made t Ramona Plumlee helped me pick a car and told me every detail about the car she was honest and gave me the best prices on the cars.Bob Albright made the paper work super easy and helped me with every step I had great and honest people. I had a great time and love my new car More
by mariam moussa
July 21, 2021
The porter was nice but the service representatives behind the desks were rude and not personable. I brought in a 2012 Prius V and my son’s Lexus 330 for an oil change. The guy that did the paperwork f behind the desks were rude and not personable. I brought in a 2012 Prius V and my son’s Lexus 330 for an oil change. The guy that did the paperwork for the Prius was rude and condescending More
by djsmith
July 20, 2021
Very friendly, "comfortable" dealership. NO high-pressure selling on floor or in finance office. Personable employees. Thorough and efficient. Quick, streamlined process. Refreshing - espec high-pressure selling on floor or in finance office. Personable employees. Thorough and efficient. Quick, streamlined process. Refreshing - especially compared to other showrooms. Positive transaction. Will definitely recommend to everyone! More
by Powers121
July 20, 2021
Very easy to work with. I called the night before to be sure car was still available. They had it clean and a hold sticker on it so it would not sell before i got there. Gave me a fair deal on my trade i sure car was still available. They had it clean and a hold sticker on it so it would not sell before i got there. Gave me a fair deal on my trade in. Id come from Pgh again to buy here. More
by RUBRIGHT619
Employees Worked With
Gary "CAP" Capper
