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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

July 17, 2021

We received excellent service and could not have We received excellent service and could not have been more pleased with the way we were treated at Metro Toyota and specifically by Jim and Barry More

by bevandduane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 17, 2021

Been dealing with them for more than 50 years. Very few problems and those were quickly resolved. Other dealerships pale in comparison. They are family. They are friends. More

by warrenh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALL, PEOPLE, WERE, 4* OR 5*, Dan Schneider
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 17, 2021

Sam was excellent! He was very knowledgeable and provided one of the best experiences I have ever had at a car dealership. Kudos to Sam!! More

by Adfivestar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Sam Ibrahim loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 16, 2021

We were very happy with the service you provided.We will be back in the future. We really like Anastasia,Ryan and Jeremy.They were very helpful and friendly.Thank you. More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! We love the photo! Thank you for coming in and your business. - Metro Toyota Customer Care Team

July 16, 2021

Not to friendly my adviser wish I had the other guy he came out to talk to his customers mine just called and said come back to my desk More

by brianmyersflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Theodore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

July 16, 2021

The service department is always very professional and efficient. I trust that I am getting the best service. I would never go anywhere else for service. Metro Toyota is the best. More

by jkidwell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

Jul 20, 2021 -

jkidwell16 responded

Sure Happy to do it:)

July 16, 2021

Done with my car around 9:30am. Went back at lunch to pick it up. Couldn’t find my car. By the time they found it, I didn’t have time to wait for a carwash. Oh well. More

by ddcicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names
Jul 21, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 16, 2021

Escuche de el en facebook fui y agarre mi nuevo Corolla ☺️ Excelente servicio 🚗 Recomendado para el que quiera un carro bueno bonito y barato. Vengan a verlo More

by rachelitah712
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 20, 2021 -

Victory Toyota of Brook Park responded

Muchas gracias por tu palabras manja con cuidado y que tengas un lindo dia y gracias por compra con Metro Toyota.

July 16, 2021

Great customer service and fast car shopping Very Great customer service and fast car shopping Very helpful with buying a car got what I wanted Great help with shopping for a car awesome More

by ivonam1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 15, 2021

Mike is very knowledgeable about all the cars. He has a lot of patience and is very pleasant to work with. We would definitely use this dealership again More

by Bettyjclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

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