Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
July 13, 2021
Tony Overman was an excellent seller; knowledgeable about his product, responsive, and patient as I asked questions and made a decision. He made car buying a better experience. his product, responsive, and patient as I asked questions and made a decision. He made car buying a better experience. More
by Marcus
July 13, 2021
Mike was awesome. He was not pushy or overbearing yet extremely helpful. We bought two cars from him yesterday; the RAV4 and a Tacoma’ for our son. Our son is in the Air Force and Mike was very patien extremely helpful. We bought two cars from him yesterday; the RAV4 and a Tacoma’ for our son. Our son is in the Air Force and Mike was very patient as my son was securing financing with USAA. We will definitely come back when we exchange our third car. PS Thanks for the full tank of gas. It was unexpected but appreciated. More
by Rgrader
Employees Worked With
July 12, 2021
Terry was great took care of me, kept me updated on my vehicle, was very accessible through email and texting. I had a great experience with metro. vehicle, was very accessible through email and texting. I had a great experience with metro. More
by Bobby D
July 12, 2021
This is the second time we have purchased a vehicle from this dealership and have appreciated friendly toyota team members including Brandon. Brandon helped us find the car we wanted and followed up with us this dealership and have appreciated friendly toyota team members including Brandon. Brandon helped us find the car we wanted and followed up with us quickly to ensure we had everything we needed for the purchase. We will share Brandon’s name with anyone we know looking for a car! More
by Sdeinhart
Employees Worked With
July 12, 2021
Working with Terry Jelleson was a wonderful experience. He was polite, professional, and addressed all my questions/concerns that I expressed. Thank you! Cheryl Lester He was polite, professional, and addressed all my questions/concerns that I expressed. Thank you! Cheryl Lester More
by Cheryl
Employees Worked With
July 12, 2021
Scott was very efficient in explaining to me about what was wrong with my car and they fixed it up real nice. Great service and a great team I have been going to for years. was wrong with my car and they fixed it up real nice. Great service and a great team I have been going to for years. More
by light2013
Verified CustomerJuly 12, 2021
Best service advisor ever. Very professional. Caring. Reasonable and punctual. She always makes my service experience wonderful and make me informed and appreciated. Outstanding by all means. Reasonable and punctual. She always makes my service experience wonderful and make me informed and appreciated. Outstanding by all means. More
by MAZENMD
Employees Worked With
Maggie Colan
July 12, 2021
I was very happy with the service I received on my car. My air conditioning works very well, and I appreciate how they looked over the card for other issues. My air conditioning works very well, and I appreciate how they looked over the card for other issues. More
by JEDLKWD
Employees Worked With
Maggie Colan
July 12, 2021
It was great, I felt they were sincere, complete, I felt understanding of one needs and wants. They went over everything and made sure everything was correct. They were polite and kind, I will recommend M understanding of one needs and wants. They went over everything and made sure everything was correct. They were polite and kind, I will recommend Metro Toyota. More
by Joyce Gillette
July 11, 2021
After a horrible experience at Bedford Toyota, dealing with Ramona and the rest of the staff was an absolute pleasure. Ramona listened to what I was looking for, was prompt, friendly and professional. I with Ramona and the rest of the staff was an absolute pleasure. Ramona listened to what I was looking for, was prompt, friendly and professional. I have been buying and leasing cars for over forty years and I can’t remember a more positive experience. More
by PD
