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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

July 02, 2021

Very pleasant experience! Professional and helpful every step of the way ! Barry , Jim, Jeremy and Craig were awesome! I would recommend Metro Toyota and have ! Love the new Rav ! More

by TAMMIGATTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Barry and Jim Greenfield, Craig Budziak, and Jeremy McClish loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 02, 2021

Excellent salesman. He made my experience outstanding. I cannot say enough good words about this gentleman. He is patient, knowlegable and very helpful. I will go back to him again to buy another Toyota. More

by ckluby
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Craig Budziak
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 02, 2021

I have worked with Robert Saponari for many years now and he is knowledgeable, friendly and trustworthy. Very nice person, I hope to work with him in the future. More

by Eileen C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 02, 2021

Nice dealership with a super friendly staff that made the whole process quick and easy. Gary “CAP” Capper was great to work with and did a good job of communicating. More

by Grant Denbow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 01, 2021

My experience was xxxxty i regret I took my car there. Metro Toyota dealer is a whipped off overcharge for service when my car was with them for 3 days and doing service and when I picked up my car ace wa More

by Kichjdoreon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

July 01, 2021

I have been going to Metro Toyota for over 30 years. I won't go anywhere else. Barry, Chad and Anastasia make me feel like family. Their service department and sales team are top notch. More

by Sabirramadan37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Barry Greenfield, Anastasia Kaluszyk, Ryan Schneider, and Chad Higgins loved working with you and so did our team. We love the photo! See you next time! - Metro Toyota Customer Care Team

July 01, 2021

This is my second lease with Ken Konopka at Metro Toyota! Very knowledgeable and friendly! Great people throughout the dealership! More

by ORFF543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 01, 2021

Always a pleasure dealing with Gary Capper and the team. More

by KatGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Christopher Lombardo
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 01, 2021

Quick, easy, and extremely helpful. Mike was a great salesman. I was able to test drive, discuss finances, and both trade my car and purchase the Camry I wanted in a timely manner. Mike went out of his More

by c.erlenbach1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

July 01, 2021

I do like the dealership! Everyone has always been nice and seems like they do quality work . I didn’t like that Toyota forces political views on people ! I had already purchased this car when this happene More

by Djherynk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
Jul 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

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