Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,556 reviews

June 02, 2021

Told me one thing was wrong with my car and it was something different after Pauling $800 the check Engine light came back on 2 days later More

by Tierra Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Colan
Jun 09, 2021 -

Victory Toyota of Brook Park responded

Hello Tierra, Thank you for sharing your experience, we would like to get to the bottom of this. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. Thank you. - Metro Toyota Customer Care Team

June 02, 2021

Had a great experience across all stages of the leasing process. Would recommend to anyone for either purchase or lease. Thanks for all of the help. More

by JIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 02, 2021

After reluctantly resorting to a nationwide search, I finally found the right 4runner for our family. I chatted with Mike Ferret a few times. He was very helpful and provided the details and additional p More

by Colorado Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Ferrett loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 01, 2021

Process overall was fast and not complicated at all. Aaron was super helpful and also Bob helped me out with all required documentation. I’ve ended up with a used car that looks like brand new. Me and m More

by cauepinheiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Aaron Andrews and Bob Albright loved working with you and so did our team. See you next time! We love the picture as well! - Metro Toyota Customer Care Team

June 01, 2021

Fast to answer, very friendly in the shop and the car was ready as soon as I wanted it. My first experience with a certified car in the US and a very nice one. They even filled the tank !!! I recommend More

by thomas.morin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

June 01, 2021

It a as a pleasure to work with a sales person that took their time to explain all the fine details about our vehicle...Thank you foe making our experience wonderful! More

by jflahertyvv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. We love the photo! Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

June 01, 2021

from start to finish a flowless experiance.Roert was very informative,very caring a pleasure to do business with these people.we will do business again More

by len
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jun 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 31, 2021

Ken was genuinely kind and helpful not rude and pushy like other car salesmen I encountered. He took the time to explain all the options of buying a car, from the explanation of credit all the way to the More

by ashknee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 31, 2021

Least organized and attentive. Plenty of room for waiting, with seats arranged for COVID-appropriate seating. Team members know the facts about the cars and parts. More

by walkesu
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

May 31, 2021

Service was quick and very informative, Mike was my service writer very polite young man, give him a raise please, and then give yourself one More

by PAS938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Mike Hana loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

...
332
...