Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,555 reviews

May 24, 2021

Wonderful Experience,right price, friendly, awesome environment.Was in and out quick ,took the time to help me understand the process,great deal on my warranty More

by lucyrod0557
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Our team loved working with you. Thank you for coming in and for your business. - Metro Toyota Customer Care Team

May 24, 2021

The people are very couteous and professional. Mike and Scott Edreff made our buying experience a pleasure. I would recommend Metro Toyota to my friends. More

by QX50
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Edreff (5 stars) , Craig Budziak
May 26, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Our team loved working with you! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

May 23, 2021

Jim was great to work with -- no pressure, and willing to spend much time with us,, explaining and demonstrating the many features we weren't familiar with. We felt we got a fair deal as well as a fair p More

by spenko
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

May 23, 2021

Perfect in every way. Never disappointed me abd I bought a vehicle here 11 years ago that I’m still driving to this day. Ease of getting in abd rental vehicle for when service is being done. Ease in every w More

by Mdial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental cashier was great as well. Gentleman that greeted me in my vehicle as I drive up and brought out when I returned. Great guy! , Maggie Colan
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business, see you next time. - Metro Toyota Customer Care Team

May 22, 2021

At the end of our transaction my wife actually shook Terry’s hand and thanked him for a great experience we felt he was honest and very helpful More

by Mik.ritchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Terry loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 22, 2021

I was not updated on the status of the car plus I was charge for services I did not request. I guess that what happens when you have coupon. More

by Lubna Ishag
Recommend Dealer
No
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Victory Toyota of Brook Park responded

Hello Lubna, Thank you for sharing this with us and we would like to get to the bottom of this. Please reach out to our service manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. Thank you. - Metro Toyota Customer Care Team

May 22, 2021

Chris O. was fantastic. Very professional and very quick to help with the sales process. I am very happy with the car that I purchased. More

by DEBORAHRREED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Chris loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 22, 2021

I came in to trade in my car for a more comfortable one, this is the 3rd car in the family that we get with SuperEdgar! Recommended More

by lindley_gloria
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
May 24, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. Edgar is the best! - Metro Toyota Customer Care Team

May 24, 2021 -

lindley_gloria responded

love my new car waiting on my weather tec mats to arrive

May 22, 2021

Aaron was great he gave me multiple options within my price range and helped me pick the perfect first car for me amazing service and super friendly More

by jryder1012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Aaron loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

May 22, 2021

Ramona was beyond amazing. Left what a better deal than intended. Thank you Metro Toyota! I couldn’t be anymore grateful for the welcoming and professionalism. More

by juniororozco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

...
337
...