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Victory Toyota of Brook Park
Brook Park, OH
7,553 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,553 reviews
May 01, 2021
Aaron Andrews was fantastic! I have never had such an easy and painless experience buying a car. Aaron went above and beyond. Thank you Aaron! easy and painless experience buying a car. Aaron went above and beyond. Thank you Aaron! More
by sonotx318
Employees Worked With
May 01, 2021
Brandon did a great job, very informative. Had great service. Everyone was nice .polite and made sure we had everything we needed. Happy May Day☺️ service. Everyone was nice .polite and made sure we had everything we needed. Happy May Day☺️ More
by sherdrown
April 30, 2021
Working with Aaron was a joy. Everything went smoothly and was straightforward. Usually, buying a car can be stressful. Aaron did a great job at eliminating that stress. Highly recommend. and was straightforward. Usually, buying a car can be stressful. Aaron did a great job at eliminating that stress. Highly recommend. More
by ccleveland
Employees Worked With
April 30, 2021
Everything went smoothly, Mike was good... my only concern is the screen in my vehicle. The screen scramble after I plug my iPhone into the port to access the Apple Pay. How did they not know about th concern is the screen in my vehicle. The screen scramble after I plug my iPhone into the port to access the Apple Pay. How did they not know about this. Overall good More
by Tee
Employees Worked With
April 29, 2021
Brandon was very professional the entire time I was talking to him. He was able to answer all my questions about the vehicle I bought. Overall I had a great impression on metro Toyota! talking to him. He was able to answer all my questions about the vehicle I bought. Overall I had a great impression on metro Toyota! More
by Jonathan Disidoro
Employees Worked With
April 29, 2021
I was not thrilled about my service advisor. Feels like a production facility going in for serious - just a number. Ive had MUCH better service people at other car dealers...called with questions after my a production facility going in for serious - just a number. Ive had MUCH better service people at other car dealers...called with questions after my visit and never got a return call. Wanted to talk to the salesman about a new car trading in my 2018 fully loaded Camry XSE with 18,000 miles. I got a comment that we wouldn't want to waste anyones time to give me a quote on my car unless I was 100% serious... Shame - you lost a great deal. More
by jody_bertolo
Verified CustomerEmployees Worked With
Not, interested
April 29, 2021
The Service associate was very polite, quickly started the work, and had the truck completely ready and washed in 1 hour. Fantastic job and experience! the work, and had the truck completely ready and washed in 1 hour. Fantastic job and experience! More
by TOCAMIMA
April 28, 2021
Mike Ferret was super informative and was extremely kind while helping me find a car! Will definitely look forward to doing business again in the future! Craig was also very helpful and informative discu while helping me find a car! Will definitely look forward to doing business again in the future! Craig was also very helpful and informative discussing my finance options! More
by Priscillaflores662
April 28, 2021
over all excellent service. Very happy with the service everytime I go. They always explained everything they are doing to my car and the wait is not that long neither. everytime I go. They always explained everything they are doing to my car and the wait is not that long neither. More
by dorca-pedro
April 28, 2021
Scott Barrier sees to all the details and is the reason I can depend on the service being done correctly or I can know he will follow up if necessary can depend on the service being done correctly or I can know he will follow up if necessary More
by JUST4SHARYN
