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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

May 04, 2021

Service is always quick and on time. Very Clean and staff is very helpful and friendly. Never have had a problem making an appointment on the internet. More

by epaschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
May 13, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words about our Metro Toyota Service Center! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

May 04, 2021

My service experiences have always been organized, timely and very customer oriented. I’ve never had a problem scheduling appointments. I don’t trust my FJ to anyone else. More

by SEACZAR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Victory Toyota of Brook Park responded

Thank you for taking the time to fill out this review and for your kind words about our Metro Toyota Service Center. Stay safe and Happy Driving, Metro Toyota Customer Care Team

May 04, 2021

Bought a car recently. Everyone there was so nice and made the car buying so easy. Car buying can be stressful but Metro Toyota made it effortless and exciting to purchase a new car. Thank you ! More

by mclay625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
May 13, 2021 -

Victory Toyota of Brook Park responded

Congratulations on your new car purchase and for the kind words about Edgar Arevalo and Chad Higgns. Let us know if you need anything. Stay safe and Happy Driving, Metro Toyota Customer Care Team

May 02, 2021

Another great Toyota buying experience! Sam was patient in answering all my questions and knowledgeable about every car and feature I asked him about. The entire dealership is professional, extremely clean More

by Dede
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn, who helped me fill out the paperwork, was great!
May 03, 2021 -

Victory Toyota of Brook Park responded

Thank you, Dede. We love hearing this and our team thought you were a pleasure to work with. Enjoy your new ride! - Metro Toyota Customer Care Team

May 01, 2021

Great work! Very knowledgeable! We had a great and easy experience. Both Tony and Jeremy were a pleasure to work with. I would highly recommend. More

by Jonfw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! Have a great day. - Metro Toyota Customer Care Team

May 01, 2021

Brandon was very informative and knowledgeable. He was polite, respectful and professional. No high pressure. Would like someone like Brandon as my son in law. More

by Judybublik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Victory Toyota of Brook Park responded

Thank you, Judy. We all loved working with you and enjoy your new ride! - Metro Toyota Customer Care Team

May 01, 2021

Awesome experience. CAP was the best. He was knowledgeable, friendly, respectful and professional. No pressure. Smooth sailing. I appreciate everyone in making this purchase a success. I lov More

by MONBRUTON95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary "CAP" Capper
May 03, 2021 -

Victory Toyota of Brook Park responded

We agree, Cap is the best! Thank you for stopping in and your great review. Have a great day! - Metro Toyota Customer Care Team

May 01, 2021

Anastasia was a dream come true in helping me not only find the right car but explained everything about the inside of car and set up all my devices. Was extremely lucky to be paired with her when I first More

by annsalupo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Victory Toyota of Brook Park responded

BOOM! We can't ask for a better review than this, thank you. Have a great day! - Metro Toyota Customer Care Team

May 01, 2021

Aaron Andrews was fantastic! I have never had such an easy and painless experience buying a car. Aaron went above and beyond. Thank you Aaron! More

by sonotx318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and great review! - Metro Toyota Customer Care Team

May 01, 2021

Brandon did a great job, very informative. Had great service. Everyone was nice .polite and made sure we had everything we needed. Happy May Day☺️ More

by sherdrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
May 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words! - Metro Toyota Customer Care Team

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