Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,550 reviews

April 05, 2021

Muy satisfechos lo recomendamos al100% gracias a Edgar por ayudarnos a obtener el carro que queríamos . vengan a verlo si necesitan auto bueno bonito y barato. More

by yarux.9057
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Apr 06, 2021 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias! Edgar es el Superheroe!

April 05, 2021

Always professional and always fast! Metro Toyota Always professional and always fast! Metro Toyota takes care of you in every way. I come in now for maintenance service and they always treat me More

by rodrigo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Victory Toyota of Brook Park responded

We thank you for such kind words and we truly appreciate you sharing your experience with us!

April 05, 2021

I've been shopping for an SUV for about a year and it's been a miserable experience. That changed when I met with Brandon Sutton at Metro Toyota. He did a great job and found me the exact car I've been loo More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 06, 2021 -

Victory Toyota of Brook Park responded

Thank you, Tom. Brandon loved working with you and we are glad you were able to find the perfect SUV. Welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

Apr 07, 2021 -

Tom responded

Thank you. Along with Brandon, I also wanted to thank Chris Lombardo and Dawn Bell. You guys have a rock-solid staff and we're thrilled with our decision to go with Metro Toyota.

April 05, 2021

Anastasia was a pleasure to deal with, no pressure trying to sell me a car. She took her time explaining all the new features on my new Toyota. I definitely will refer her to others. More

by patdaley333
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your awesome review. We all loved working with you and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

April 05, 2021

Sam made the leasing process for my Tacoma very easy. I highly recommend him and Metro Toyota as a automotive dealership. I look forward to dealing with them in the future. More

by Mihaloew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Victory Toyota of Brook Park responded

We are glad that Sam was able to make it such an easy process for you to get your new Tacoma. Thank you for choosing Metro Toyota!

April 04, 2021

I recently brought my Highlander in to have the AC checked for a malfunction in the system. I payed $252.98 to have the AC recharged, but was told that, “it didn’t fix the problem and it didn’t need i More

by - $252.98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Victory Toyota of Brook Park responded

Hello, We appreciate your honesty but we would like to see what else we can do for you. We strive to make every customer satisfied and solve every problem. Please reach out to our Service Manager, Chris Shillinger, at 216-898-2921 to discuss this. Thank you. - Metro Toyota Customer Care Team

April 03, 2021

Terry was very kind and friendly! This was my first time buying a newer vehicle and he helped me through the process. Thank you Terry!! More

by Kristen.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and enjoy your new ride! - Metro Toyota Customer Care Team

April 03, 2021

I dont know how to express the sheer joy I had working with this team. Ramona was the absolute best!! Purchasing this car through Metro Toyota was the easiest transaction ever! They were so kind and atten More

by klockinour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 03, 2021 -

Victory Toyota of Brook Park responded

We LOVE hearing this! Thank you for your kind words and amazing review! Come back any time and have a great day! - Metro Toyota Customer Care Team

April 03, 2021

Chad and Ken were awesome to work with. They k we what I wanted and were able to make it happen with no issues. I will be back for sure More

by John nivak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Apr 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Enjoy your new ride. - Metro Toyota Customer Care Team

April 03, 2021

Anastasia and Chad are the best! Been buying cars here for many many years! I know that can trust this dealership and I feel like I am family here! Greatest feeling in the world! Thank you for my beautifu More

by sherala317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Higgins, Jim Daley
Apr 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and great review. - Metro Toyota Customer Care Team

...
359
...