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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
April 02, 2021
We decided to buy a Toyota based on the reputation of the company the comfort of the Highlander. Our salesman Brandon was easy to work with and went the extra mile for us. company the comfort of the Highlander. Our salesman Brandon was easy to work with and went the extra mile for us. More
by Renee
April 02, 2021
Love the service and the employes. Service was finished when promised and I got a car wash. Love getting a car wash every time I have service. when promised and I got a car wash. Love getting a car wash every time I have service. More
by SE176
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Chris Shillinger
April 02, 2021
I wasn't 100% sold on leasing a Toyota Camry until I shopped other dealerships comparing cars, leases and how I was treated. I came back to Metro because of Brandon Sutton. I would have never thought th shopped other dealerships comparing cars, leases and how I was treated. I came back to Metro because of Brandon Sutton. I would have never thought that a salesperson would have influenced my decision. He is professional, polite and knowledgeable. Brandon didn't have to go out of his way to make sure I was comfortable. I think it's just in his nature to treat people genuinely. More
by jwolan
Employees Worked With
April 02, 2021
Misquoted prices on the deal, duplicate charge, and no reply when I reached out for clarification. This really surprised me l as while we were looking at the car the rep was very attentive and personable reply when I reached out for clarification. This really surprised me l as while we were looking at the car the rep was very attentive and personable. Before we left she insisted that we meet the sales manager - even though we declined. Within the first minute of the “introduction” the Sales Manager intimated I was lying when I mentioned another deal. More
by MDM
April 02, 2021
Not only kind and caring but he know everything there was to know about his job, and he knew how to take care of his clients with full satisfaction. I couldn't be happier with my purchase. to know about his job, and he knew how to take care of his clients with full satisfaction. I couldn't be happier with my purchase. More
by samuelfravel
Employees Worked With
April 02, 2021
Terry was very helpful and professional. Thank you so much for all your help!! This was my first time purchasing a newer car and I couldn’t be any happier. much for all your help!! This was my first time purchasing a newer car and I couldn’t be any happier. More
by Tamyra4608
Employees Worked With
April 02, 2021
Escuche de edgar ppr facebook pq siempre sube videos informativos y vine a metro Toyota a llevarme la jeepeta que queria buena bonito y barata. informativos y vine a metro Toyota a llevarme la jeepeta que queria buena bonito y barata. More
by arasanchez160
Employees Worked With
Edgar Arevalo
April 02, 2021
Jim Greenfield went above and beyond to make sure I was completely satisfied with my purchase. He has a very laid back selling style which made the shopping experience more enjoyable. When I noticed some i completely satisfied with my purchase. He has a very laid back selling style which made the shopping experience more enjoyable. When I noticed some imperfections in the paint on the car he took care of it right away without hesitations. He also made sure when my plates were damaged during transfer that they were replaced and taken care of in a very timely manner. Jim is very personable and friendly and I would recommend him to anyone looking for a new car! Ryan Schneider was great to work with on the financial end. He was very personable and went through all the paper work making sure we understood everything. All the paperwork was taken care of in a very timely manner and he made signing of paperwork enjoyable with his great personality. More
by Jodi
April 02, 2021
ken was very professional and helpful .he made the experience extremely enjoyable and expedient . after the purchase ,the car was ready to go in a timely manner .the whole experience was a pleasure th experience extremely enjoyable and expedient . after the purchase ,the car was ready to go in a timely manner .the whole experience was a pleasure thanks again More
by JOEL.NOVAK
