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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
March 30, 2021
Cap was incredibly personable and made us feel really comfortable with every step of purchasing our Corolla. We called him a few days prior to ask about the availability of it and told him we'd be able t comfortable with every step of purchasing our Corolla. We called him a few days prior to ask about the availability of it and told him we'd be able to come on Thursday; he texted Thursday morning to let us know it was still there and he'd get it ready for us if we were still coming. He handled our trade-in and plate transfer while keeping us in the loop of everything that was going on. Overall, the experience was good and we're happy with our purchase and vehicle upgrade. More
by mpetro91
March 30, 2021
Ramona was friendly, knowledgeable, explained all of computers capabilities . She let me take the car for a test drive.. Her boss gave me a fair price for my trade in. computers capabilities . She let me take the car for a test drive.. Her boss gave me a fair price for my trade in. More
by Patbarb76
March 30, 2021
Jim Greenfield is a superb professional and made our new vehicle acquisition another smooth and most positive experience in our thirty year relationship with Metro Toyota. Thank you! vehicle acquisition another smooth and most positive experience in our thirty year relationship with Metro Toyota. Thank you! More
by Vogelein
Employees Worked With
March 29, 2021
Cap was wonderful to work with. Very accommodating and never pushy. I have already recommended him to a coworker and have told others that Metro is the best place to go when looking for a used car. Thank never pushy. I have already recommended him to a coworker and have told others that Metro is the best place to go when looking for a used car. Thank you for a great experience! I LOVE my car! More
by SHARONLEE55
Verified CustomerMarch 29, 2021
Tony has always been a great salesman and I’m very proud he was able to help me with astounding service for so many years. he was able to help me with astounding service for so many years. More
by SWAYVACIOUS1
March 29, 2021
Chris was a great help in getting me in my new CHR. It was an easy experience and look forward to doing more business there! was an easy experience and look forward to doing more business there! More
by AMETROKO
March 29, 2021
I schlep all the way from the east side to come here. People on this side think I'm nuts, but I so appreciate their ability to do it right the first time. I had had to postpone my service from fall bec People on this side think I'm nuts, but I so appreciate their ability to do it right the first time. I had had to postpone my service from fall because I had been critically ill. My tire light came on and my car could use a wash....so with one trip to Metro everything got taken care of instead of a long wait at Costco for the tire service, and a separate trip to the car wash...all of which would have taken longer than the drive to Metro. More
by lalismom
Employees Worked With
Sarah Byrne
March 29, 2021
After 5 Toyota cars, you can't go wrong. Brandon, although young, gave us 100% of his energy, meeting all our needs. Customer service was exceptional. although young, gave us 100% of his energy, meeting all our needs. Customer service was exceptional. More
by clmasek
March 29, 2021
Scott is a long-time associate in the service department and is very efficient and pleasant to deal with. The service was error free and completed quickly. and is very efficient and pleasant to deal with. The service was error free and completed quickly. More
by WPBEACHGAL
Employees Worked With
March 28, 2021
Sold me the 2021 Toyota Corolla SE off the showroom floor. Good man and very knowledgeable. He was sick of looking at it so I bought it. floor. Good man and very knowledgeable. He was sick of looking at it so I bought it. More
by William Andreano
