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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

February 21, 2021

I found a car I liked through cars.com and ran across this dealership having the car I wanted. CAP was great to work with and was very quick with getting everything in line to get the purchase completed. More

by John T
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you, John. We all loved working with you and have a great day! - Metro Toyota Customer Care Team

February 21, 2021

Been going to Metro Toyota since 1989. Why? Because they are great and treat you with respect. Why go elsewhere? This is perfection! Perfection in every phase, More

by KEVBASSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
Feb 22, 2021 -

Victory Toyota of Brook Park responded

WOW! Thank you for your loyalty and kind words. We appreciate it soooo much. Have a great day and see you next time! - Metro Toyota Customer Care Team

February 20, 2021

I appreciate that Ken listened to what I told him about the type of vehicle I was looking for and paid attention to my budget constraints. No pressure for upgrades! He explained my new RAV4 to me efficient More

by rachelw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn, financing
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you, Rachel. We appreciate your kind words and we can't wait for the next time. - Metro Toyota Customer Care Team

February 20, 2021

Buying your first car is by no means easy! However after just one conversation with Gary, I already knew it was going to be a breeze. After the first conversation he walked me through everything and helped More

by Mercedes A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Feb 22, 2021 -

Victory Toyota of Brook Park responded

BOOM! This is the perfect customer experience. We appreciate your business and kind words. Come back any time and have a great day. - Metro Toyota Customer Care Team

February 20, 2021

Excellent and professional service was provided efficiently and respectfully. I am a repeat customer and am pleased to have been eligible to lease another vehicle at this convenient location. More

by judithballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in Finance
Feb 22, 2021 -

Victory Toyota of Brook Park responded

We love hearing this!! Thank you for sharing your thoughts and have a great day! - Metro Toyota Customer Care Team

February 20, 2021

Very pleased with service and support . I felt that I am in the right place at the right time with the right people. Spent the least amount of time finishing papers and I walked out with the package request More

by Tristă
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, Robert Saponari, Christopher Lombardo
Feb 22, 2021 -

Victory Toyota of Brook Park responded

We love hearing this, thank you for sharing your thoughts! Have a great day and see you next time! - Metro Toyota Customer Care Team

February 20, 2021

Edgard did a great job! We are very happy with our new car. He showed expertise, knowledge and was very friendly. Thank you Toyota Metro. More

by erseljarquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you! - Metro Toyota Customer Care Team

February 20, 2021

Fue muy excelente la ayuda , el joven Edgar nos ayudó en todo, quedamos muy satisfechos con la Ayuda que nos brindo . Nos mostró el vehículo , muy amable en todo. Lo recomendaríamos con las demás personas More

by lindamorenodejarquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias! Edgar es el Superheroe!

February 19, 2021

It was a great experience! No Hassel, fast and to the point just like I asked for. Would recommend to anyone and will definitely be going back again when this lease is up. More

by bfigas@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Victory Toyota of Brook Park responded

This is exactly what we love to hear! Thank you for sharing your thoughts and come back any time! - Metro Toyota Customer Care Team

February 19, 2021

Very friendly and helpful. Went to another Toyota dealer and they couldn't find me what I was looking for but the salesman I worked with was extremely helpful. More

by MIRANDABROTHERSLANDSCAPING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Feb 22, 2021 -

Victory Toyota of Brook Park responded

We appreciate your kind words and your business! Thank you and come back any time. - Metro Toyota Customer Care Team

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