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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

February 04, 2021

Metro's WHOLE team is the BEST! Polite, courteous, informative but not pushy when additional suggestions are made. There's a reason my whole family has a Metro vehicle!!!!! More

by WILSONJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Victory Toyota of Brook Park responded

:) This is amazing to hear, thank you. We appreciate this more than you know. Have a great day! - Metro Toyota Customer Care Team

February 03, 2021

Sam was very professional and knowledgeable. The process was very easy and efficient. The price was very affordable for our family. Thank you very much Sam We will definitely be back!!! More

by Robert.rutt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your amazing review! We all loved working with you and can't wait for the next time. Enjoy your new ride! - Metro Toyota Customer Care Team

February 03, 2021

This is my daughter's car. Evidently she did not want to respond to you. She was unhappy about repairs she thought unnecessary. she took car elsewhere More

by sda330
Price
Recommend Dealer
No
Employees Worked With
I dont know who she spoke with
Feb 08, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for sharing your experience. Is there anything we can do to resolve this? Please call Jake Donnelly at 216-267-7000 ext 181 to go over your situation. Thank you - Metro Toyota Customer Care Team

February 03, 2021

Ken was extremely helpful and went above and beyond the call of duty getting us exactly what we needed in our leased car, including home delivery. More

by spgilliland
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review! Come back any time. - Metro Toyota Customer Care Team

February 03, 2021

My salesperson, Ken Konopka, is awesome. He always takes the time to answer all of my questions. This the second Camry I have leased from Metro Toyota. Everyone at Metro Toyota is friendly and professional More

by NewToyotaOwner
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 04, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words!! Ken loved working with you and see you next time! - Metro Toyota Customer Care Team

February 02, 2021

Excellent service! Friendly, prompt, and professional. From the first email to the delivery of my vehicle the service was amazing. I look forward to a continued relationship with Metro! More

by gregoryjadkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Victory Toyota of Brook Park responded

Thank you, Gregory. We appreciate your business and kind words. Come back any time! - Metro Toyota Customer Care Team

February 02, 2021

I can't say enough nice things about my experience at Metro Toyota. Anastasia was amazing to work with and they have a customer for life. Craig in finance wasn't pushy like I've dealt with at other dea More

by brianb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 03, 2021 -

Victory Toyota of Brook Park responded

Thank you, Brian. This means the world to us, thank you for sharing. We all loved working with you and we hope you enjoy your new ride! - Metro Toyota Customer Care Team

February 02, 2021

What Others SayI can't say enough nice things about my What Others Say I can't say enough nice things about my experience at Metro Toyota. Sam was truly amazing and awesome to work with! to work with. C More

by Annmcoon
Recommend Dealer
Yes
Employees Worked With
Craig Budziak
Feb 03, 2021 -

Victory Toyota of Brook Park responded

BOOM! What an amazing review, thank you. Come back any time and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

February 02, 2021

Their service is very good. I bought two cars at Metro Toyota. The cars are very nice. The employees are very friendly. I like it very much! More

by huongtran66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for the great review! Thank you for your business and come back any time. - Metro Toyota Customer Care Team

February 02, 2021

What a great experience it was to lease my new Tacoma at Metro Toyota! The process was fast and easy and my truck was delivered as promised and all cleaned up! The staff was very helpful and very friendly! More

by Joseph.lipowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Victory Toyota of Brook Park responded

Thank you, Joe. We love hearing this and thank you for stopping in. Enjoy your new ride! - Metro Toyota Customer Care Team

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