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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

January 30, 2021

The team is very helpful, knowledgeable and friendly. This was the easiest car buying experience we have had, especially compared to local competitors. We would highly recommend to our friends and fami More

by PartyOfFour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Feb 01, 2021 -

Victory Toyota of Brook Park responded

We love hearing this. Thank you for the awesome review and come back any time. - Metro Toyota Customer Care Team

January 29, 2021

We were very pleased with the service we got !The price We were very pleased with the service we got ! The price on the SUV was reasonable too. We will definitely use Metro Toyota as our dealer of choic More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! Come back any time and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

January 28, 2021

I had been to six other dealerships and had been very discouraged at the way I was treated and the pressure that was put on me to buy one of their cars I never felt that once at Metro Toyota, I had a sp More

by qtsuzzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Feb 01, 2021 -

Victory Toyota of Brook Park responded

BOOM! This is the prime example of how we run our business. Cap is one of the best in the business and we appreciate you sharing your experience. Come back any time and enjoy the car! - Metro Toyota Customer Care Team

January 28, 2021

Pleasant experience when buying a car. Ken is was very professional and as nice as they come. Would consider purchasing from Metro when buying a Toyota. More

by iggster6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and enjoy your new ride! - Metro Toyota Customer Care Team

January 28, 2021

It was a great experience working. With Ken Chad Craig. I love my new Toyota Tacoma truck. I would recommend this dealership to someone buying a vehicle More

by cjdf1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 01, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Our team loved working with you and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

January 28, 2021

Was very fast pleasant experience Was treated very Was very fast pleasant experience Was treated very professionally every one knows their part to finish there deal I was happy and will recommend t More

by Markbarsoum1
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Victory Toyota of Brook Park responded

Thank you, Mark. We appreciate your business and come back any time! - Metro Toyota Customer Care Team

January 27, 2021

Both the Sales Agent, Michael Ferrett, and the Finance Manager were extremely helpful in ensuring I take home my desired car in a fast manner. I truly appreciate their assistance and ability to work arou More

by LKWD1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Our team loved working with you and we are looking forward to the next time. - Metro Toyota Customer Care Team

January 27, 2021

metro toyota had friendly staff and were willing to work within my budget. I would recommend their services to anyone looking for a new or used car. More

by PEACHEZ312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Jan 27, 2021 -

Victory Toyota of Brook Park responded

Thank you for the awesome review and your business. Come back any time! - Metro Toyota Customer Care Team

January 26, 2021

We had a great experience picking up our new 4Runner! Everyone worked quickly and I was in and out within about an hour, maybe less. I would definitely recommend Terry and Metro Toyota. More

by Hannah.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jan 27, 2021 -

Victory Toyota of Brook Park responded

Thank you, Hannah. We appreciate your business and thank you for your kind words. See you next time! - Metro Toyota Customer Care Team

January 26, 2021

I had been to 6 different dealerships in search of a car. My most dreaded outing is car shopping, however when I went to Metro Toyota to look at a car I had seen online my experience was absolutely wond More

by qtsuzzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jan 27, 2021 -

Victory Toyota of Brook Park responded

WE LOVE TO HEAR THIS!! Thank you for sharing and your business. Cap is an amazing salesman but an even better man. Enjoy your car and see you next time! - Metro Toyota Customer Care Team

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