Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,560 reviews

January 23, 2021

This is the 2nd time that we come Metro Toyota and always a good experience. I would recommend that you come see Edgar if you need a car. More

by josemontes.2541
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you, Jose. We appreciate your business and come back any time! - Metro Toyota Customer Care Team

January 22, 2021

The part came in after long wait and was replaced and I have my car back. Thank you Chris ( Service manager) for your efforts to work on 2 months compensation which I received. Thank you Toyota for the qui More

by NFANOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shillinger
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you for hanging in with us, we truly appreciate it. We are glad it was handled and thank you for sharing your thoughts. - Metro Toyota Customer Care Team

January 22, 2021

Very nice staff and the sales person was not pushy at all. Great selection and prices. Was in and out in an hour with my car. More

by JENNIFER.KASSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Isn't that the best feeling ever? Where else do you hear "was in and out in an hour with my car"? Thank you sooo much for sharing your experience. Have a great day! - Metro Toyota Customer Care Team

January 22, 2021

Robert always takes care of me quickly and efficiently. He removes the back and forth on pricing and gives a straight forward approach to cost and leasing options! Makes the process very comfortable. More

by Kathygr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you for your great review and sharing your thoughts. We appreciate it. Enjoy your new ride! - Metro Toyota Customer Care Team

January 22, 2021

I had a great experience at Metro Toyota. I worked with Ryan to look at a CPO RAV4 and he was super knowledgeable on the car but also gave me space to explore it myself and take it for a test drive. I am e More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you, Christine. Ryan enjoyed working with you and is excited for the next time. Come back any time and enjoy your new ride. - Metro Toyota Customer Care Team

January 21, 2021

Excellent experience again at metro Toyota. Due to COVID we did our research on line and Ramona Plumlee came to our home with all paperwork and the car. Highly recommend Metro an Ramona More

by P bruening
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

WE LOVE HEARING THIS! This is who we are, this is how we treat our customers. We will do anything to make sure their experience is a positive one. Thank you for sharing and enjoy your new ride! - Metro Toyota Customer Care Team

January 21, 2021

Total Excellence! We negotiated price via email. No pressure or negotiation games. Came to agreement quickly and easily because Anastasia recognized how I wanted to work through the buying process and More

by Jimbro22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

BOOM! This is awesome, thank you for sharing. We will do whatever it takes to make our customers happy. Enjoy your new ride! - Metro Toyota Customer Care Team

January 21, 2021

Overall I had a very good experience buying a new car from Toyota. I have had Hondas for a very long time and it was difficult making the switch. Anastasia was very patient and informative over the month More

by randyplona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you for giving us the opportunity to earn your business. We love seeing happy customers and Anastasia loved working with you. See you next time. - Metro Toyota Customer Care Team

January 21, 2021

I love Metro Toyota! The people who work here are super friendly. I definitely recommend for all friends and family. I’ve purchased from here more than once and I definitely will be coming back! More

by Lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

WE LOVE YOU! Thank you, Lina. This means the world to us and we appreciate your kind words. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

January 21, 2021

Jim was very helpful in my new lease. He was readily available for questions and spent time reviewing the new features on the car. Thank you, Ron More

by Ron.dziedziak
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Victory Toyota of Brook Park responded

Thank you, Ron. We appreciate your business and thank you for sharing your awesome review. - Metro Toyota Customer Care Team

...
393
...