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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

January 16, 2021

Ryan was welcoming and gave us a great deal. We were happy with our overall experience with metro Toyota last week. They even filled up the tank and gave the car a wash before we left with it. More

by labamakh82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in!! Ryan loved working with you and can't wait for the next time. - Metro Toyota Customer Care Team

January 16, 2021

Great guy coming back to trade my car You guys hired a great salesman awesome. Great kind there is not much more to say than he was a awesome great sales guy everything went quickly never had an experienc More

by valirae88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jan 18, 2021 -

Victory Toyota of Brook Park responded

BOOM! Thank you for your business and come back any time! - Metro Toyota Customer Care Team

January 16, 2021

I came in to Toyota nervous wreck buying a car they introduced me to Edgar super Edgar and that is a great name for him it was easy test friendly Toyota did a great job in hiring Edgar I got a vehicle More

by frankorefice70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Edgar is a superhero!! Thank you for stopping in and we all loved working with you. - Metro Toyota Customer Care Team

January 16, 2021

Such an easy process with Terry! He had the information I needed very quickly and was very knowledgeable about my car. Highly recommended service from Terry! More

by Singing4joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review! Have a great day. - Metro Toyota Customer Care Team

January 16, 2021

I’ve purchased many cars at this dealership in the last 18 years. I can always drive away in my new car feeling like it was a good experience. The service department is excellent also. It’s nice to be More

by jospmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

WOW! Thank you for coming back time and time again. People like you are the reason we wake up happy every day. See you next time! - Metro Toyota Customer Care Team

January 16, 2021

I have been coming here for years! I love it and would recommend it to anyone! Staff is courteous and efficient! Oil changes are a little pricey anymore but thats my only complaint. More

by HEBENN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Thank you for your loyalty and awesome review, it means the world to us! - Metro Toyota Customer Care Team

January 15, 2021

I previously had a bad experience at Metro, but salesman Chris Ollar helped me to overcome my uncertainty about Metro and I had a great experience purchasing a Venza from him. More

by Jeff S
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Thank you for trusting us with your purchase after a bad experience last time. We try to learn from our mistakes and thank you for sharing your experience. - Metro Toyota Customer Care Team

January 15, 2021

Ryan was professional AND friendly. He answered all of my questions and if he wasn't sure, he said so and got me the answer. A definite asset to Metro Toyota. I will definitely spread the word. A++++! More

by chico.tsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and welcome to the Metro Toyota Family! We love to see reviews like this!!!!!! :) - Metro Toyota Customer Care Team

January 13, 2021

I drove an hour to buy the car because it was the best new car buying experience I have ever had. Our salesman Chris was fantastic and extremely helpful! More

by DAVE_MCHL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jan 18, 2021 -

Victory Toyota of Brook Park responded

BOOM! Thank you, Dave. It was an hour well worth it! See you next time and thank you for your business. - Metro Toyota Customer Care Team

January 12, 2021

I have been a customer since 1992 and always get great service and the sales people are great. Ramona is very helpful, that's why I would recommend them and continue to go there. More

by Lilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jan 18, 2021 -

Victory Toyota of Brook Park responded

WOW. Talk about loyalty... Thank you for coming back and trusting us with your vehicles. It means the world to us. Ramona loved working with you and come back any time!

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