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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,564 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present ...
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,564 reviews

October 03, 2020

I could not be more happy with the experience. What a great team! They kept me informed every step of the way! They truly are AMAZING! More

by Johnshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Oct 07, 2020 -

Victory Toyota of Brook Park responded

WOW. What more could we ask for? Thank you for stopping in and your kind words.

October 03, 2020

I purchased a car from here from Aaron Andrews and Robert Albright. Both men were very nice and helpful and patient with me. Would recommend More

by empire.antz96
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Victory Toyota of Brook Park responded

We agree! Bob and Aaron are top-notch people. Thank you for stopping in and enjoy your new ride.

October 03, 2020

This is my fifth car from Metro Toyota, my first certified used car. My decision to stay with Metro was confirmed with this experience. Gary Capper, "Cap" the salesman made the process very easy for More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Oct 07, 2020 -

Victory Toyota of Brook Park responded

Thank you, Willy. People like you are the reason we wake up happy every day. Thank you for staying loyal and enjoy the new ride!

October 03, 2020

I’ve been leasing through Metro Toyota since 2011. Ramona is kind, thoughtful, patient and extremely pleasant to work with! Thank you so much Ramona!!! More

by Aorosz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Victory Toyota of Brook Park responded

Welcome back and thanks for staying loyal!

October 03, 2020

Edgar is wonderful. Went the extra mile. Thank you.. if you need a new or used car come see him ar Metro Toyota in Cleveland. More

by daneengareau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Craig Budziak
Oct 07, 2020 -

Victory Toyota of Brook Park responded

WOW! You really can't get a better review than that. Thank you and have a great day.

October 02, 2020

Metro Toyota is the best place to buy a car. Chad, Anastasia and the rest of the crew care about their store and the customers. More

by BoK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Greenfield, Christopher Lombardo, Taylor Cervelli
Oct 07, 2020 -

Victory Toyota of Brook Park responded

We agree! Hearing that never gets old. Thank you for the great review and 5 stars across the board!

October 02, 2020

Another great experience! Loyal Toyota customer pleased yet again and will recommend to others. Thank you to Metro and see you for my next lease More

by ehebel79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Oct 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for staying loyal and come back any time!

October 02, 2020

I've been buying cars from Metro Toyota for 20 years, and Romona Plumlee provided another great sales experience! She was very patient, and offered great advice as I tried to make up my mind. I ended up with More

by flautenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Victory Toyota of Brook Park responded

We appreciate your loyalty more than you know. Thank you for stopping in and have a great day.

October 01, 2020

Best dealer experience in 45 years of vehicle ownership! Robert is very easy to work with. I will be coming back to metro for my next truck. More

by sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Oct 01, 2020 -

Victory Toyota of Brook Park responded

WOW! Thank you for the awesome review and giving us a shot to earn your business. We greatly appreciate it and welcome to the Metro Toyota Family.

October 01, 2020

Everything was great! Friendly and helpful folks. They helped us figure out which of the many available incentives was most advantageous for us and we were able to get a great deal! More

by brant.appel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Victory Toyota of Brook Park responded

Thank you, Brant. We pride ourselves on finding the best deal for our customers. Have a great weekend!

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