Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
September 11, 2020
Very friendly staff and helpful with all of our questions. I didn’t get an amazing deal but I got a good deal overall. They worked with me fairly well. questions. I didn’t get an amazing deal but I got a good deal overall. They worked with me fairly well. More
by dylan7458
September 11, 2020
Great experience. Very respectful salesman (Ken) no high pressure sales and everything was just great. Good trade in value and process was very easy and smooth pressure sales and everything was just great. Good trade in value and process was very easy and smooth More
by M.ghali
September 11, 2020
This is my second time getting a car with Chris. Great experience both times, very respectful and was able to get me a good deals. He answered all the questions I had and didn't make me feel pressured to experience both times, very respectful and was able to get me a good deals. He answered all the questions I had and didn't make me feel pressured to get into something I didn't like or couldn't afford. Will definitely see him again in 3 years when my next lease is up! More
by Hwarren773
Employees Worked With
September 11, 2020
We are very happy with our experience at Metro Toyota. Ramona Plumlee was so helpful in showing us all our options in new and used vehicles. Also our options in purchasing or leasing. We feel she r Ramona Plumlee was so helpful in showing us all our options in new and used vehicles. Also our options in purchasing or leasing. We feel she really worked to get us a great deal. She also took the time to explain all the features on our new Rav 4. We will definitely be recommending this place. John and Onny Hlavac More
by okhlavac
Employees Worked With
September 11, 2020
I have the best experience again at Toyota.I love my new I have the best experience again at Toyota. I love my new car.it what i waNted.god bless him.great job edgar.like always I have the best experience again at Toyota. I love my new car.it what i waNted.god bless him.great job edgar.like always More
by speedyraw490
Employees Worked With
Edgar Arevalo
September 11, 2020
I was able to get an appointment with short notice, which was great because I was driving out of town. I was probably the last appointment and employees weren’t real friendly. I don’t recall who I worked w was great because I was driving out of town. I was probably the last appointment and employees weren’t real friendly. I don’t recall who I worked with. More
by lflesher
Verified CustomerSeptember 09, 2020
Edgar was very helpful and helped me find a car I desperately needed. I highly recommend Edgar to help you in your car shopping experience. desperately needed. I highly recommend Edgar to help you in your car shopping experience. More
by matthewmadelyn56
September 08, 2020
Ramona was very helpful and very informative about every step we were going to through and everything that I will need and need to do to go through the process for keeping my car step we were going to through and everything that I will need and need to do to go through the process for keeping my car More
by Justinl0924
Employees Worked With
September 08, 2020
We felt very comfortable with everything and everyone there. They treat people with respect and the staff (Ms. Ramona Plumlee) was very knowledgeable and friendly there. They treat people with respect and the staff (Ms. Ramona Plumlee) was very knowledgeable and friendly More
by Sujithra
