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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

September 08, 2020

Anastasia and Jeremy were both very helpful in the signing process. They addressed all our concerns and made sure we got out in a timely manner. Anastasia gave me a nice walkthrough of the car before More

by G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Victory Toyota of Brook Park responded

BOOM! We love to read this. Thank you for taking the time out of your day to share your thoughts. have a great day and come back any time.

September 08, 2020

This was our first auto from Metro Toyota, But it won't be the last. Everyone was very professional. I will be recommending Metro Toyota to others. More

by RADON0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Sep 14, 2020 -

Victory Toyota of Brook Park responded

We love to hear this! Thank you for stopping in and the great review. People like you are the reason we wake up happy every day.

September 07, 2020

My wife and I have been with Metro for many years and we still continue to be very satisfied with the service experience, the new care experience, and the quality of the individuals with whom we have worked More

by JCONNELL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo, Craig Budziak
Sep 14, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your loyalty. We appreciate your business and come back any time.

September 07, 2020

What I like best about this service department is that they keep you in the loop regarding what the mechanic is seeing as the service is being completed. I also like the fact that if something else needs More

by JCONNELL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your review. We appreciate it and come back any time.

September 06, 2020

I have just leased my 5'th Camry from Metro Toyota. My experience over the years the past thirteen years has been superior! Chris Ollar managed all five of the leases, each of which was stress-free More

by PATRICIAD4541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Victory Toyota of Brook Park responded

WOW. 13 years of loyalty and great experiences. People like you are the reason we wake up happy every day. Thank you for the kind words and have a great day.

September 05, 2020

Awesome service, easy to work with, spent time sharing details and answering questions! Will definitely take my husband back to look for a car here in the future. A++ More

by Samantha.Stipcic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 14, 2020 -

Victory Toyota of Brook Park responded

"A++" WOW. Thats all you can say about this. Thank you for stopping in and have a great day.

September 05, 2020

Aquí vengo a Metro Toyota después de que mucha jente me refirió para lléveme la sienna que tanto quería!! Recomendado al que quiera carro bbb More

by reinaflores0683
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 14, 2020 -

Victory Toyota of Brook Park responded

Gracias por la revisión de 5 estrellas.

September 05, 2020

Came here with SuperEdgar to get a car for myself after getting one for my daughter and wife. Always a good experience to buy a car from him More

by escalantejosev599
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Sep 14, 2020 -

Victory Toyota of Brook Park responded

SUPER EDGAR TO THE RESCUE! Thank you for stopping in and your kind words. Have a great day and enjoy your new ride.

September 04, 2020

My son and I agree that leasing my 2020 from Metro was by far the easiest vehicle transaction either of us has ever experienced! This was in large part to our sales person, Terry Jelleson. More

by Eadams9394
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Victory Toyota of Brook Park responded

"My son and I agree that leasing my 2020 from Metro was by far the easiest vehicle transaction either of us has ever experienced!" Amazing....simply amazing. Thank you for your kind words.

September 04, 2020

Very good, listened and acted on my requests for pricing and concern about spare key. the wait was longer than usual but there were a lot of people that day. More

by SARNOWS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. We strive for each customer to have a great experience.

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