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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
July 21, 2020
The van was serviced promptly and cleaned safely. Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgo Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgotten. More
by FMBAMD
Verified CustomerEmployees Worked With
veryone was courteous and safety minded.
July 21, 2020
I would like to thank Ken Konopka at Metro Toyota for the stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working with Ken in the future. More
by K-ODONNELL
July 21, 2020
Buying was quick and easy and my sales person was friendly and very helpful showing me all the features in my new car. I would recommend Metro to anyone looking to buy a new or used car. friendly and very helpful showing me all the features in my new car. I would recommend Metro to anyone looking to buy a new or used car. More
by ssnblodgett
July 20, 2020
This is the 1st time we purchased a new car from Metro Toyota. Terry was very accommodating and professional when finding a suitable car for me. The process was very quick and easy. All the staffs were so Toyota. Terry was very accommodating and professional when finding a suitable car for me. The process was very quick and easy. All the staffs were so helpful too. More
by Vcci1295
Employees Worked With
July 20, 2020
Anastasia was absolutely amazing. Great customer service, friendly, very knowledgeable about her cars and determined to make me happy. She did an excellent job in helping me get the car I wanted. friendly, very knowledgeable about her cars and determined to make me happy. She did an excellent job in helping me get the car I wanted. More
by aviles424
Employees Worked With
July 20, 2020
I just can't say enough great things about the people I worked with at Metro Toyota! Found me the truck I wanted and went out of there way to get it here for me!!! See Ken Konopka and Chad Higgins for ALL worked with at Metro Toyota! Found me the truck I wanted and went out of there way to get it here for me!!! See Ken Konopka and Chad Higgins for ALL your needs! More
by jpolo521
July 20, 2020
I would highly recommend Metro Toyota. My sales person made the entire buying process a pleasure. I would definitely recommend buying a car from Metro (Ramona in particular) to family and friends! made the entire buying process a pleasure. I would definitely recommend buying a car from Metro (Ramona in particular) to family and friends! More
by lskufca524
July 20, 2020
We are 35+ yr customers and are extremely satisfied. Always come back to Metro. We have worked w/Ramona previously & requested her again. Very knowledgeable & helpful. Pleasure doing business w/both Always come back to Metro. We have worked w/Ramona previously & requested her again. Very knowledgeable & helpful. Pleasure doing business w/both! More
by Kerry
Employees Worked With
July 20, 2020
Very disappointing Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. More
by J2388
July 20, 2020
Excellent customer service - Gary Capper, Salesman I have been a customer of Metro Toyota for 20 years and I wouldn't go anywhere else. My Salesman is Gary Capper and he is amazing. He is honest and I have been a customer of Metro Toyota for 20 years and I wouldn't go anywhere else. My Salesman is Gary Capper and he is amazing. He is honest and caring which is hard to find in this world. He always goes above and beyond to make sure I in the car that is right for me. I always feel confident and happy when I drive off the lot. I have bought many cars and never been disappointed. He is always there to help regardless of what the situation. He has become a personal friend and I will always come back to Metro. My daughter is now a loyal customer of Metro Toyota. Thank you Gary and Metro Toyota for the great job. More
by VICKI.SAUNDERS
Employees Worked With
Gary "CAP" Capper
