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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

July 20, 2020

I would highly recommend Metro Toyota. My sales person made the entire buying process a pleasure. I would definitely recommend buying a car from Metro (Ramona in particular) to family and friends! More

by lskufca524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 22, 2020 -

Victory Toyota of Brook Park responded

Thank you for the awesome review and 5 stars across the board! Have a great a great day and enjoy your new ride.

July 20, 2020

We are 35+ yr customers and are extremely satisfied. Always come back to Metro. We have worked w/Ramona previously & requested her again. Very knowledgeable & helpful. Pleasure doing business w/both More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Victory Toyota of Brook Park responded

35 YEARS!!!! AMAZING! Thank you for staying loyal and we appreciate your kind words. We love hearing this, Kerry. Have a great day and enjoy your new ride!

July 20, 2020

Very disappointing Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. More

by J2388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
July 20, 2020

Excellent customer service - Gary Capper, Salesman I have been a customer of Metro Toyota for 20 years and I wouldn't go anywhere else. My Salesman is Gary Capper and he is amazing. He is honest and More

by VICKI.SAUNDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jul 22, 2020 -

Victory Toyota of Brook Park responded

WOW....amazing review. Thank you, Vicki. People like you are the reason we wake up everyday with a smile on our face. CAP is an amazing salesman but even a better human. Thank you for being a loyal part of the Metro Toyota Family. Cheers.

July 20, 2020

Vi a Edgar en Facebook ahí con sus promociones y decidí venir a verlo para que me ayudara con un auto.. me terminé llevando una rav4 .. recomendado! More

by renzo_120_9
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 22, 2020 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias!

July 20, 2020

Excelente servicio, respondió todas nuestras preguntas. Nos llevamos una Rav4 Lo recomendaré a todas mis amistades que deseen obtener un carro nuevo o usado, muchas gracias. More

by betvale2803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 22, 2020 -

Victory Toyota of Brook Park responded

Edgar es el Superheroe! Gracias por su comentario. Disfruta tu nuevo auto.

July 20, 2020

Highly recommend Dealership and sales rep were great and I would highly recommend both of them. Very low pressure and knowledgeable. I was choosing between several T More

by tweaver1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 22, 2020 -

Victory Toyota of Brook Park responded

We strive to make everyones experience like yours. Thank you for reaching out and expressing you thoughts. It truly made our day. Have a great week.

July 20, 2020

Robert is by far the best salesman I have ever worked with. Professional, knowledgeable, and very thorough. Always a pleasure to do business with. Thank you! More

by UNSUB33
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo, Craig Budziak
Jul 22, 2020 -

Victory Toyota of Brook Park responded

We 100% agree with you! He is a top-notch salesman and a better human. Thank you for the great review.

July 20, 2020

This is the second vehicle I bought from Metro Toyota and in both cases it was an excellent experience. I also referred two other buyers to Metro. More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Victory Toyota of Brook Park responded

Thank you, KJ. We strive to make every customer satisfied and wanting to come back! Thank you for staying loyal and referring your friends. Cheers!

July 19, 2020

Great dealership who looks out for their customers. They don’t play games, they want to get you in the right car for a great price. Highly recommend. More

by Brussell20
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Cervelli
Jul 20, 2020 -

Victory Toyota of Brook Park responded

EXACTLY! We pride ourselves on our customer service. Thank you for stopping in and welcome to the Metro Toyota Family.

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