Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,561 reviews
July 13, 2020
Mi tia Yesenia Encarnacion me recomendo Metro Toyota Con El super Edgar y salimos mas q satifechos so si nesecitas tu vehiculo no duden en venir a Metro toyota para q salgas mas q satisfecho El super Edgar y salimos mas q satifechos so si nesecitas tu vehiculo no duden en venir a Metro toyota para q salgas mas q satisfecho More
by Alicea25kevin
Employees Worked With
Edgar Arevalo
July 13, 2020
Metro Toyota dealership - Sharon I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry G I have been coming to Metro Toyota for about 40 years. I would not deal with any other dealership. From the top management down - Jim Daley, Barry Greenfield, to sales people, Sam, And Chad Higgins, first as a salesman, now as a manager, to the service department - Scott Barrier, and others have all provided the most in customer appreciation, respect, professionalism, and the best vehicles I could ever hope to own, and now lease. I will always recommend Metro Toyota. More
by Sharon
Employees Worked With
Other Employees :
Jim Daley
July 12, 2020
Since, I have been working with CAP from Metrotoyota, I never have any problems whom I referred. Top most thing CAP, he never tires of being doing to and fro with sales manager on behalf of any customers. never have any problems whom I referred. Top most thing CAP, he never tires of being doing to and fro with sales manager on behalf of any customers. More
by raigyam
Employees Worked With
Gary "CAP" Capper
July 12, 2020
I have been looking for a car for almost a month and in one day Mr "Cap" wowed me and i bought the car. They go above and beyond. Mr cap made sure the car was nice and cool when I came there and also reche one day Mr "Cap" wowed me and i bought the car. They go above and beyond. Mr cap made sure the car was nice and cool when I came there and also rechecked everything himself before i drove off. We will be back ! More
by Aleksk
July 11, 2020
Great people great cars great service. Showroom and service areas always spotless. Washrooms impeccably clean. Good coffee and fresh pastries. I could spend all day there. service areas always spotless. Washrooms impeccably clean. Good coffee and fresh pastries. I could spend all day there. More
by MARCGUZZO
Verified CustomerJuly 11, 2020
Great experience Much thanks to the whole team at Metro Toyota ! My sales rep, Terry Jelleson was fantastic to work with, kept me informed thru the sales/pick-up proc Much thanks to the whole team at Metro Toyota ! My sales rep, Terry Jelleson was fantastic to work with, kept me informed thru the sales/pick-up process. Couldn’t have asked for more. Craig Budziak, who went over the sales documents with me, was excellent/friendly and knowledgeable as well. More
by Jamesgrosh
July 11, 2020
Returning customer Great customer service again & again Many Thanks to the Chris for the prompt and courtious buying experience ,I will return again when I need anoth Great customer service again & again Many Thanks to the Chris for the prompt and courtious buying experience ,I will return again when I need another vehicle More
by Purestock92
Employees Worked With
July 11, 2020
2017 RAV4 I saw the car Friday the 3rd, test drove it Monday the 6th and it was in my driveway Thursday the 9th! I hadn't bought a car in 8 years and I couldn' I saw the car Friday the 3rd, test drove it Monday the 6th and it was in my driveway Thursday the 9th! I hadn't bought a car in 8 years and I couldn't have been more pleased with the service and ease of paperwork, they made everything so easy! Gary Capper was excellent to work with and took time to show me all the bells and whistles on the RAV4. He made sure the knicks and tiny scratches were taken care of and we handled all the preliminary paperwork through email and text while i was at work - so convenient! I am very happy with my experience at Metro Toyota! More
by Barb D.
July 11, 2020
Always excellent service I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and m I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and my car. More
by hoogwerf
Employees Worked With
July 11, 2020
a great dealership Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just fi Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just find them to be the best in my area and sure that they are among Toyota's best dealers. More
by glen_stevens1248
Employees Worked With
Other Employees :
Jim Daley, Maggie Colan, Sarah Byrne
