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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
July 11, 2020
Returning customer Great customer service again & again Many Thanks to the Chris for the prompt and courtious buying experience ,I will return again when I need anoth Great customer service again & again Many Thanks to the Chris for the prompt and courtious buying experience ,I will return again when I need another vehicle More
by Purestock92
Employees Worked With
July 11, 2020
2017 RAV4 I saw the car Friday the 3rd, test drove it Monday the 6th and it was in my driveway Thursday the 9th! I hadn't bought a car in 8 years and I couldn' I saw the car Friday the 3rd, test drove it Monday the 6th and it was in my driveway Thursday the 9th! I hadn't bought a car in 8 years and I couldn't have been more pleased with the service and ease of paperwork, they made everything so easy! Gary Capper was excellent to work with and took time to show me all the bells and whistles on the RAV4. He made sure the knicks and tiny scratches were taken care of and we handled all the preliminary paperwork through email and text while i was at work - so convenient! I am very happy with my experience at Metro Toyota! More
by Barb D.
July 11, 2020
Always excellent service I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and m I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and my car. More
by hoogwerf
Verified CustomerEmployees Worked With
July 11, 2020
a great dealership Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just fi Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just find them to be the best in my area and sure that they are among Toyota's best dealers. More
by glen_stevens1248
Employees Worked With
Other Employees :
Jim Daley, Maggie Colan, Sarah Byrne
July 11, 2020
Very good experience Pleasant, friendly, Very informative and thorough. Easy to work with and fair. I've purchased my last 5 cars from them and keep going back. Pleasant, friendly, Very informative and thorough. Easy to work with and fair. I've purchased my last 5 cars from them and keep going back. More
by Cheri
July 10, 2020
Friendly expert professional service. Very nice and clean dealership. From the top down I received genuine care in terms of dealership's meeting my needs. I would highly recommend this dealership due t clean dealership. From the top down I received genuine care in terms of dealership's meeting my needs. I would highly recommend this dealership due to excellent customer care and service. More
by trustinme8249
Employees Worked With
July 10, 2020
great job by anastasia was helpful anastasia kaluszyk she was low key! fun to work with! she did one xxxx of a job! if she can put up withme cant wait to come back. ever person at metro anastasia kaluszyk she was low key! fun to work with! she did one xxxx of a job! if she can put up withme cant wait to come back. ever person at metro toyota are my friends! More
by Puttgreenlarry
Employees Worked With
Christopher Lombardo, Craig Budziak
July 10, 2020
Great Experience Great Price Even Better Salesman! This is the 2nd time we've purchased a Sienna from Metro Toyota and couldn't be more please with our experience. Terry put up with a lot from me! but This is the 2nd time we've purchased a Sienna from Metro Toyota and couldn't be more please with our experience. Terry put up with a lot from me! but was very pleasant and professional - great sense of humor. He even delivered the van to my door to save me time and to be most efficient! I would recommend Terry and the dealership over and over! More
by beth
July 10, 2020
I would have liked more communication. I felt like I should have gotten an explanation why my trade in value was so low, when NADA had a higher trade in value. I liked Terry very much, he did what he co should have gotten an explanation why my trade in value was so low, when NADA had a higher trade in value. I liked Terry very much, he did what he could as a salesperson. Dawn was a little more stern. She was focused on the up charge items and said,”we really don’t make that much” Which is not true. More
by Dyostdesign
July 10, 2020
Everyone was great. I had stopped and looked on a Friday and bought my car in the following days. Had read great reviews on the Camry, read up on the car and went to work finding what I was looking for with and bought my car in the following days. Had read great reviews on the Camry, read up on the car and went to work finding what I was looking for with the help of the sales staff. I would recommend them in the future for sure. More
by Doug
Employees Worked With
Gary "CAP" Capper
