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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
July 02, 2020
Everything went as I expected When we came in the car was registered. We met with a service rep and he was very courteous and efficient. The oil change and tire rotation took the e When we came in the car was registered. We met with a service rep and he was very courteous and efficient. The oil change and tire rotation took the expected amount of time. The rep explained everything about what services were performed. The only negative was that they forgot to reset the maintenance reminder light but we returned and another rep fixed it immediately. More
by Bschneid49
Verified CustomerEmployees Worked With
Other Employees :
Don't know name of the other service rep. who resent the reminder.
July 02, 2020
They did a good job. I ended up keeping my leased car because that was probably the best deal I was able to get. I had it detailed they did a beautiful job it was costly though.But overall I’m satisfied because that was probably the best deal I was able to get. I had it detailed they did a beautiful job it was costly though.But overall I’m satisfied and I make the best decision. Thank you for all your help. More
by Marsha Beckette
July 02, 2020
Exceptional customer service yet again! I was kept updated on work needed throughout the process. I felt like a valued customer in the care of knowledgeable staff updated on work needed throughout the process. I felt like a valued customer in the care of knowledgeable staff More
by CATHERINE.MONNIN@YAHOO.COM
July 02, 2020
Great experience! I would like to thank Anastasia for all of her help with purchasing a new vehicle. She went above and beyond and I appreciate that she held my choice I would like to thank Anastasia for all of her help with purchasing a new vehicle. She went above and beyond and I appreciate that she held my choice of vehicle until I could make it back to the dealership to finalize everything. Everyone was very helpful, friendly and courteous. More
by Cindy A.
July 01, 2020
Thank you Mike for a wonderful car buying experience! We appreciate your time and how attentive you were to our needs. The process completely changed all my previous misconceptions about car buying and sale appreciate your time and how attentive you were to our needs. The process completely changed all my previous misconceptions about car buying and salesman. You’ve gained a customer for life and we thank you! More
by ashleykt09
Employees Worked With
July 01, 2020
It's never pleasant when your vehicle needs service but Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. More
by HARRIS.M
July 01, 2020
I am not satisfied because I have a three year lease and maintenance is limited to two years. Leaving me with the responsibility of one year of maintenance on a vehicle that will be in the possession of th maintenance is limited to two years. Leaving me with the responsibility of one year of maintenance on a vehicle that will be in the possession of the dealer at the end of the contract. Not fair. More
by Wilsonl581
July 01, 2020
Service is not helpful at all, haven’t had my vehicle for a year yet, been there 4 times for same issue. Had my vehicle for 3 days, to find out they did nothing to it, still have same issue as when I dropped a year yet, been there 4 times for same issue. Had my vehicle for 3 days, to find out they did nothing to it, still have same issue as when I dropped it off. Very disappointed More
by JONHOOPER
July 01, 2020
I couldn’t say enough good things about metro Toyota, after having one of the worst experiences you can have at Bedford Toyota. I walk into metro and after 5 minutes knew I was home and where I wanted to after having one of the worst experiences you can have at Bedford Toyota. I walk into metro and after 5 minutes knew I was home and where I wanted to buy a car. Barry was wonderful with my kids and was like suto grandpa in the hour I was there. Anastasia was so knowledgeable and friendly and all while staying patient with my first car buying experience. If you want to feel valued and heard about what you want and need go to metro. The team there has your back ☺️❤️ More
by VictorgonzaleZ04
Employees Worked With
