Victory Toyota of Brook Park

Excellent service keeps us coming back! This is the fifth car we’ve purchased at Metro with Jim Greenfield! His straightforward approach and concern for our needs makes doing business with J This is the fifth car we’ve purchased at Metro with Jim Greenfield! His straightforward approach and concern for our needs makes doing business with Jim a pleasure! There is no need to look anywhere else. Thank you. More

Edgar was a very good salesman, and he was patient and made sure I was okay with the decisions before they were made. 10/10 made sure I was okay with the decisions before they were made. 10/10 More

Edgar was very patient and gave us a good understanding on making the right decision in on the car we wanted to get today. He also was very involved with the insurance we should receive and that we got the on making the right decision in on the car we wanted to get today. He also was very involved with the insurance we should receive and that we got the lowest to make a better deal for us which was greatly appreciated and was very outgoing. More

Ramona Plumlee is the reason I came back to Metro Toyota to lease a 2020 Corolla!! She is absolutely the best! Her knowledge and expertise of this product is incredible. Her warm and caring personality has to lease a 2020 Corolla!! She is absolutely the best! Her knowledge and expertise of this product is incredible. Her warm and caring personality has made my husband and I her biggest fans! She is professional, smart, and sincere in her advice as to the best options available to us. She answers all questions and concerns about affordability and financing. My husband and I have recommended to family and friends to contact Ramona when they are in the market to purchase or lease a car. They will never regret that decision!! She is without a doubt a valued and respected member of the Metro Toyota family and the Toyota Corporation as well. We are very happy with our newest Corolla lease and look forward to doing business once again with Ramona and Metro Toyota!! Rose and Jesus Itzep More

Ken was great to work with I worked with Ken Konopka throughout the process, and from when I stepped into the dealership through the entire process he had good input but walked I worked with Ken Konopka throughout the process, and from when I stepped into the dealership through the entire process he had good input but walked the balance of not being too pushy. I would happily work with Ken for the next Toyota that I need. More

Great car buying experience! We were looking for a used Rav4 and decided to go back to Metro Toyota! First, I inquired online about a specific vehicle. A sales rep,"Cap", respon We were looking for a used Rav4 and decided to go back to Metro Toyota! First, I inquired online about a specific vehicle. A sales rep,"Cap", responded right away and offered his help. I thanked him. A couple days later, we went to the dealership and found the SUV I was interested in. Cap came outside immediately and asked if I was "Angela". I said yep and he proceeded to give me all the info about the car. We talked about a couple of options and I said we would let him know. Less than a week later, we purchased the car. Cap was fantastic, full of knowledge, patient and offered his services anytime after we brought the car home. Thank you so much Cap and Metro Toyota!!! More

Great Sales staff listens to your needs I was looking to lease a new 2020 RAV 4 , as my 2017 RAV 4 lease was ending. After numerous calls with my old dealer left me exasperated I contacted C I was looking to lease a new 2020 RAV 4 , as my 2017 RAV 4 lease was ending. After numerous calls with my old dealer left me exasperated I contacted Cleveland Metro Toyota. A very pleasant lady named Suzy answered the call for me. I expressed my concerns with coming onsite to look at and negotiate pricing due to COVD-19 and my health issues. Suzy was awesome!!! She was able to get me my RAV 4 for less money than I anticipated. Together with Chris Ollar they were able to streamline the sale and turnover, so that very little time was spent in the dealership. Great job by everyone at Metro!!!! More

The best service I’ve ever received from a car dealership. Hands down, they made the process easy, streamlined and quick. Couldn’t have asked for a better team to work with each were so knowledgea dealership. Hands down, they made the process easy, streamlined and quick. Couldn’t have asked for a better team to work with each were so knowledgeable. Sam is the best! More

I love my 2020 Camry. Smooth ride. Love the phone contact hands free! Anastasia was very helpful with me getting familiar with the new technology. hands free! Anastasia was very helpful with me getting familiar with the new technology. More

My experience with Metro Toyota and Terry Jelleson was great!! All of our negotiations were done via email, which eliminated the annoying back and forth phone calls. Once I arrived at the dealership every great!! All of our negotiations were done via email, which eliminated the annoying back and forth phone calls. Once I arrived at the dealership everything was ready for me and I was in and out of there in just over an hour! Thanks to Terry for the excellent customer service! More