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Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,547 reviews
May 08, 2020
fair and easy transaction Terry was very easy to work with, responsive and accomodated all reasonable requests. He found and obtained the car I wanted- with a fair and straight Terry was very easy to work with, responsive and accomodated all reasonable requests. He found and obtained the car I wanted- with a fair and straightforward process. I hope to work with him again on the next purchase. Not our first purchase from this dealership and so I knew this is how it would go at Metro Toyota. More
by dengue.f
Employees Worked With
May 08, 2020
Excellent service, no pressure, straight forward knowledgeable. I would buy again from terry i Thanks Terry I don’t care for the 25 word minimum! knowledgeable. I would buy again from terry i Thanks Terry I don’t care for the 25 word minimum! More
by dburroughs1425
Employees Worked With
May 08, 2020
Cap is the captain of car sales! Purchased a brand new car on May 6 with Cap and it was the best car purchase experience in my life. He was so professional, personable, and helpful. T Purchased a brand new car on May 6 with Cap and it was the best car purchase experience in my life. He was so professional, personable, and helpful. Truly the best!!! Bob in the finance department was fantastic. I'm deeply grateful for their time and assistance. You've made a customer for life. Thank you so much!!!!! -Elsie More
by elsie
May 08, 2020
Excellent service and excellent sales person. My experience at metro Toyota has been great and I am on my 3rd car from there, would definitely recommend Metro Toyota ! experience at metro Toyota has been great and I am on my 3rd car from there, would definitely recommend Metro Toyota ! More
by twilightfade
Employees Worked With
Edgar Arevalo, Craig Budziak
May 08, 2020
This was my first car buying experience and my salesman Chris Ollar was so patient with me. I had a million questions and plans the first day I met with him to look at cars and he spent the better part of Chris Ollar was so patient with me. I had a million questions and plans the first day I met with him to look at cars and he spent the better part of the afternoon walking me through everything and answering anything that came to mind. He must have printed out 8 different car options and kept searching until he found just what I was looking for. When the car came in he went through each feature he car had and took the time to make sure I was comfortable with everything. I would absolutely recommend buying through him! More
by juliannehjirousek
Employees Worked With
May 08, 2020
It was a good and fast service but I hoped that oil change and tire rotation comes with washing of the car. Hope it will be so in the future. change and tire rotation comes with washing of the car. Hope it will be so in the future. More
by danaanton
Verified CustomerEmployees Worked With
May 07, 2020
Anastasia made car shopping during a pandemic stress free and enjoyable! We received constant updates on the car status. We love the metro Toyota family! and enjoyable! We received constant updates on the car status. We love the metro Toyota family! More
by kayla.leech
Employees Worked With
May 06, 2020
pleasant. helpful, courteous We have dealt with Metro Toyota for years and have always been pleased with the service. We have been with several associates over the years and foun We have dealt with Metro Toyota for years and have always been pleased with the service. We have been with several associates over the years and found them to be well informed about the product they are providing. Always willing to answer questions and explain the various options available. More
by eteampaskert
Employees Worked With
May 06, 2020
Ramona is great! She was very helpful and patient with my mom and I. This was my first time buying a car, and she made it a great experience! mom and I. This was my first time buying a car, and she made it a great experience! More
by jboggs11
Employees Worked With
May 06, 2020
Ken was very helpful and patient with my lack of all the new technology. I have lots of new skills to learn now. MetroToyota as usual was/is my only place to go for sales and service. All the personnel are new technology. I have lots of new skills to learn now. MetroToyota as usual was/is my only place to go for sales and service. All the personnel are friendly, polite and knowledgeable.5 stars to all. More
by ejmolnar
Employees Worked With
