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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
April 26, 2020
Great service and Romona was extremely kind and polite. She and her boss would try their best to try to find a deal for me and my family. She and her boss would try their best to try to find a deal for me and my family. More
by Nphamlam
Employees Worked With
April 26, 2020
Anastasia was a great help! Made it fun looking for a new Toyota Camry making it my 3rd ever! She was down to earth and knowledge about my whole situation! Toyota Camry making it my 3rd ever! She was down to earth and knowledge about my whole situation! More
by whiteaker.john
April 26, 2020
Somehow I just feel like I’m a number. The vehicle was Somehow I just feel like I’m a number. The vehicle was not washed. I find it very convenient to the car wash was down. I had a warranty issue I want Somehow I just feel like I’m a number. The vehicle was not washed. I find it very convenient to the car wash was down. I had a warranty issue I wanted to bring up on my paint job and usually you guys bring that recall notice stuff up was not mentioned to me at all and I forgot now I have to go back again that’s a big inconvenience to me. I’m thinking it’s not worth it for me to drive all the way to metro I might I’ll just find a dealer closer to me to do my service work. More
by WAYNEWSCHULTZ
Verified CustomerEmployees Worked With
I don’t remember the name of the employee you guys were skeleton crew
April 25, 2020
When you walk in there not jumping down your throat. There not following you....they wait for you to come to them .they greet you and answer any and all of your questions, and if they don't know the ans There not following you....they wait for you to come to them .they greet you and answer any and all of your questions, and if they don't know the answer they will find out to give you the most accurate answer to your questions. There very polite and professional.... More
by MIS.BITA5
Employees Worked With
Other Employees :
Christopher Lombardo
April 25, 2020
Hi mr sam Ibrahim was very kind and polite he did his best to make sure we are pleased he show us the car and the financing and we get the car in the same day thanks metro toyota best to make sure we are pleased he show us the car and the financing and we get the car in the same day thanks metro toyota More
by farisal1
Employees Worked With
Other Employees :
Gary "CAP" Capper, Edgar Arevalo, Craig Budziak
April 25, 2020
I went to Metro Toyota to look at a 2019 RAV4 when Sam explained to me that the 2019 did not have Android auto, he then showed me the 2020 which did have it. He took me around to show me the many color explained to me that the 2019 did not have Android auto, he then showed me the 2020 which did have it. He took me around to show me the many color cars and the features of them. They didn't have a black car that I wanted so he picked one up for me from another dealwrship himself. After I bought the car he got me 0% percent Toyota was offering. After I paid for it, Sam stayed after the dealership closed to explain all the electronic features of the car to me. The electronics are awesome! Android auto is very nice. Thanks Sam for helping me. What a great car, as I drove my last Corolla for 14 years, and it was still going strong. Very helpful dealership. More
by Gary S.
April 25, 2020
Mr. Gary "Cap" Capper and team I have used Metro Toyota for many years and MR.Gary "CAP" Capper was one of the best as usually. I recommend this dealership over every other once o I have used Metro Toyota for many years and MR.Gary "CAP" Capper was one of the best as usually. I recommend this dealership over every other once out there at all the times. Thank you for good service!! More
by d.baric
Employees Worked With
Gary "CAP" Capper
April 25, 2020
This was the easiest car I have ever bought. I am very pleased with the time it took to get the paperwork done. And the 1.9% Apr is pretty awesome. Thanks pleased with the time it took to get the paperwork done. And the 1.9% Apr is pretty awesome. Thanks More
by Carl
April 25, 2020
Muy buen servicio,exelente trato ,te buscan opciones y te consiguen el mejor precio ,los recomiendo 100% vengan a verlo para su proxima compra de auto consiguen el mejor precio ,los recomiendo 100% vengan a verlo para su proxima compra de auto More
by litoytitie
Employees Worked With
Edgar Arevalo
April 25, 2020
Me encanto el trato q me dieron. Son muy amable y excelente en el servicio. Gracias por todo y me voy muy contenta con el carro.Los recomiendo😊 excelente en el servicio. Gracias por todo y me voy muy contenta con el carro.Los recomiendo😊 More
by titielanegra45
Employees Worked With
Edgar Arevalo
