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Victory Toyota of Brook Park
Brook Park, OH
7,554 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,554 reviews
April 01, 2020
Awesome service Nice, pleasant atmosphere. Very courteous. I forgot my ODBII in the dashboard and Ken went and retrieved it, and kept it for me. Even the Nice, pleasant atmosphere. Very courteous. I forgot my ODBII in the dashboard and Ken went and retrieved it, and kept it for me. Even the More
by Dan
Employees Worked With
Other Employees :
The guy that changed my license plate was very helpful....., Christopher Lombardo
March 31, 2020
Great service. Very helpful with everything. I would recommend this company to everyone. Thank you or such great service. Chris is professional and very helpful. recommend this company to everyone. Thank you or such great service. Chris is professional and very helpful. More
by Florenca58
Employees Worked With
March 31, 2020
Tony went above and beyond to help me find the perfect vehicle in the middle of a global pandemic. He searched out my vehicle and picked it up for me. He was very patient with my indecisiveness between vehicle in the middle of a global pandemic. He searched out my vehicle and picked it up for me. He was very patient with my indecisiveness between multiple vehicles (almost a month’s worth of my indecisiveness). Tony was very knowledgeable about Toyota and its various models. The staff at Metro made car purchasing very easy during a difficult time with business & social restrictions in response to current pandemic. More
by Tonyajdunlap
Employees Worked With
March 31, 2020
Since 2014 when i purchased my Tocoma from metro,, i have had all my service performed there...service always great,so when it came time for a new car they were my first and only choice. had all my service performed there...service always great,so when it came time for a new car they were my first and only choice. More
by Wolf1360
Employees Worked With
March 30, 2020
Terry was very helpful and key to getting the car I wanted. Friendly, no high pressure sales techniques. Truly cared about my needs. Thank you Terry! wanted. Friendly, no high pressure sales techniques. Truly cared about my needs. Thank you Terry! More
by ZWOOF
Verified CustomerMarch 30, 2020
All my service needs are done by Metro. I am always treated with respect. Needed repairs are always explained for my understanding, or time frame of needed repair is given. treated with respect. Needed repairs are always explained for my understanding, or time frame of needed repair is given. More
by NATALIEWILSON965
Employees Worked With
March 29, 2020
During a rough time across our globe, Tony continued to make me feel like his top priority.He pushed through to find the car I was looking for until it was in my hands! make me feel like his top priority.He pushed through to find the car I was looking for until it was in my hands! More
by bbraunstein2
Employees Worked With
March 28, 2020
Ken was very nice and polite and not pushy at all. He new everything about the Tacoma and showed ne how everything worked in the truck. He answered all my questions and was a pleasure to work with. I wo new everything about the Tacoma and showed ne how everything worked in the truck. He answered all my questions and was a pleasure to work with. I would highly recommend him and the dealership to anyone interested in a Toyota. More
by Rmeszaros3687
March 28, 2020
What ever you need kinda dealer. My experience with them began online. We talked for 2 days and worked out a deal from that. Upon entering the very clean establishment, We were greete My experience with them began online. We talked for 2 days and worked out a deal from that. Upon entering the very clean establishment, We were greeted with pleasantries and I asked for Chris who was handling the sale online. He introduced me to Robert who took care of all the details. Everyone was very helpful and I could not of asked for more. Robert our salesman was 100% professional and courteous. They did not have my truck at the time of signing as it came from another dealer. Within 2 hours they called and had my truck cleaned, filled and ready to go. I don't often post positive reviews like most. They earned this review and would tell a friend to visit them. More
by Mike & Hilda
Employees Worked With
Other Employees :
Robert Saponari, Jake Donnelly, Christopher Lombardo, Craig Budziak
