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Victory Toyota of Brook Park
Brook Park, OH
7,554 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,554 reviews
March 27, 2020
Excellent service from beginning to end. Sales representative, financial officer, business manager . Right down to the guys who detailed the car. This purchase was overall great experience representative, financial officer, business manager . Right down to the guys who detailed the car. This purchase was overall great experience More
by Yvette
Verified Customer
March 27, 2020
Very organized, patient and helped me to get the vehicle I ultimately wanted for a decent price. Very happy with my decision and the services from this car dealership. I ultimately wanted for a decent price. Very happy with my decision and the services from this car dealership. More
by PAULINAFEDARKO
March 27, 2020
I was very pleased with the treatment I received at Metro Toyota while purchasing or leasing my new Toyota Tacoma. Ramona Plumlee was my sales person she was very pleasant and very informative and answered a Toyota while purchasing or leasing my new Toyota Tacoma. Ramona Plumlee was my sales person she was very pleasant and very informative and answered all my questions thank you very much More
by Keithkyleben
March 26, 2020
I had a great buying experience! The folks at Metro we’re super helpful and Aaron was able to answer all of my questions. I would absolutely recommend Metro to anyone in the market for a new car! super helpful and Aaron was able to answer all of my questions. I would absolutely recommend Metro to anyone in the market for a new car! More
by JEFFKIMKAITLYN
March 26, 2020
Thank you very much. It was a very comfortable atmosphere to buy a car in. Especially with all the nonsense going on. Great selection. Reasonable pricing. atmosphere to buy a car in. Especially with all the nonsense going on. Great selection. Reasonable pricing. More
by BILCZO6
Employees Worked With
March 26, 2020
I've been doing business with Metro Toyota for every vehicle purchase and lease since 2009. Robert Saponari has been my sales associate for several years and continues to make my buying experience excep vehicle purchase and lease since 2009. Robert Saponari has been my sales associate for several years and continues to make my buying experience exceptional. Robert always listens to my current situation, then povides me with multiple options to best suit my needs. He has a terrific personality, solid product knowledge of what he's selling, demonstrates a high level of integrity, and always provides superior customer service from greeting me immediately as I pull up to the dealership, to sitting with me in the new vehicle to maker sure I understand all the safety features. Chad Higgins, New Car Sales Manager, works his magic to deliver the car I like, all while keeping me on budget. This is one of the last original family owned Toyota dealerships, and they treat their customers as such. Kent Gilbert - Medina, OH Loyal Metro Toyota Customer for Life! More
by Kent
March 25, 2020
they go o ver and above to get us a car that we like ken was very helpful in helping us get a car that we love and the price range that was good for us. he also handled our old leased car to be sold to o ken was very helpful in helping us get a car that we love and the price range that was good for us. he also handled our old leased car to be sold to our son and gave him a good deal as well. Hats off to all who made our experience a good one. More
by JoJo
March 25, 2020
Pleasant Came in for Toyotacare 10k mile checkup. Waited in the comfort of the lobby and just a little over an hour. No issues. Very pleased with Metro Toyota. Came in for Toyotacare 10k mile checkup. Waited in the comfort of the lobby and just a little over an hour. No issues. Very pleased with Metro Toyota. More
by cconcep
Employees Worked With
March 25, 2020
This is my third vehicle purchased or leased with Metro Toyota, and the experience improves each time. Edgar is a stellar sales person who makes his clients feel like people and not just a business transa Toyota, and the experience improves each time. Edgar is a stellar sales person who makes his clients feel like people and not just a business transaction. The customer service, respect, and professionalism shown by the Metro Toyota staff are unmatched Heather Jindra More
by HeatherJindra
Employees Worked With
Edgar Arevalo, Christopher Lombardo
March 24, 2020
Very responsive, courteous, and professional. Sam and Suzi booth went out of their way to help get me my car in light of all the coronavirus shenanigans. Suzi booth went out of their way to help get me my car in light of all the coronavirus shenanigans. More
by mattyherbsty
Employees Worked With
