Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,554 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,554 reviews
March 14, 2020
Tony made the whole process of leasing a Rav4 very easy. He is easy-going and friendly. He listened to my needs and put me in a vehicle that met my needs. This is my 2nd lease at Metro Toyota and I wouldn't He is easy-going and friendly. He listened to my needs and put me in a vehicle that met my needs. This is my 2nd lease at Metro Toyota and I wouldn't go anywhere else. More
by AMcCready
March 14, 2020
Great experience as always with Toyota! I’ve gotten my last three cars here and never had an ounce of trouble. Tony had us in and out without any hassle - he even made sure to disinfect everything with th last three cars here and never had an ounce of trouble. Tony had us in and out without any hassle - he even made sure to disinfect everything with the recent outbreak scare and did everything he could over the phone. Great experience. More
by Kellyk
Employees Worked With
March 14, 2020
Sam was so great to me and my husband He made a car buying experience quick and easy and painless. Thank you so much guys buying experience quick and easy and painless. Thank you so much guys More
by luckluckylady
March 13, 2020
Sam is a great guy to work with. This has been the smoothest automotive transaction in the history of car deals. Couldn’t be happier. Thanks Metro Toyota! This has been the smoothest automotive transaction in the history of car deals. Couldn’t be happier. Thanks Metro Toyota! More
by Paul
March 13, 2020
Best car buying experience EVER Sam was recommended to us by a Metro Toyota faithful customer who works with my husband. Sam is a very pleasant professional. He answered all my qu Sam was recommended to us by a Metro Toyota faithful customer who works with my husband. Sam is a very pleasant professional. He answered all my questions and was patient as I considered what I wanted to do. Craig Budziak also a very pleasant professional with the paperwork. Sam spent as much time as I needed explaining, demonstrating and allowing me to fuss with all the tech. I have a tracphone and to my amazement he connected it to the vehicle Bluetooth. WHAT!!!! Welcomed me to the 21st century! Because of Sam, Metro Toyota is where I will tell my friends to get their next vehicle! Couldn’t be happier! More
by lstasko321
March 13, 2020
Everybody was great! Ramona was excellent. She showed me all the features to the car and made sure everything was in order and ready to go all the features to the car and made sure everything was in order and ready to go More
by Michael
March 11, 2020
Excellent experience The staff at Metro is always pleasant to deal with and are dedicated to making the experience a great one. Ramona Plumlee couldn't have done more, s The staff at Metro is always pleasant to deal with and are dedicated to making the experience a great one. Ramona Plumlee couldn't have done more, she did a GREAT job! More
by bt10328
March 11, 2020
This was a great experience! Everyone was helpful and very courteous! I could not be happier with this purchase. We will be back for our next Toyota! Thank you very courteous! I could not be happier with this purchase. We will be back for our next Toyota! Thank you More
by L.buchleitner
March 11, 2020
Camry “ Great Experience! Truly the best as always " Very impressed for the " Family Treatment "... being going to Metro Toyota for the past 22 years and e “ Great Experience! Truly the best as always " Very impressed for the " Family Treatment "... being going to Metro Toyota for the past 22 years and everyone is helpful and very courteous every time! More
by Robert Z.
