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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

February 28, 2020

Great First Experience My favorite thing about Metro Toyota is that they aren't prejudice against young people. If you are young and looking for a dealership that respect More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Victory Toyota of Brook Park responded

Thanks, Cam! We appreciate your feedback. Welcome to our Metro family and enjoy your new Toyota!

February 27, 2020

Honest & Easy For a first time car buyer the crew at Metro treated me with an honest approach. This made my decision to buy a vehicle, simple, and comfortable. More

by jjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Victory Toyota of Brook Park responded

Thank you for your kind words for our Dealership. We appreciate your feedback.

February 27, 2020

Gary Capper is the man, he knew my situation and worked with me to make sure I got the car I wanted! Thank You Cap! More

by G313
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Feb 27, 2020 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Cap! We appreciate you sharing your experience.

February 27, 2020

Great dealership! Process was very smooth, bought a certified used SUV. Our sales guy Mike was great! Answered questions, responded back quickly, and took care of everything! More

by SARALEGEZA
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review, Sara. We appreciate your kind words and we are delighted you had a great experience working with Mike, he is pretty cool! We hope you are enjoying your Highlander. Thanks again.

February 27, 2020

Anastasia was wonderful. Her approach was polite without being pushy which I had experienced at another [different car company] dealership. Her professionalism and knowledge made buying this car a great exp More

by Bob T
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Victory Toyota of Brook Park responded

Thank you, Bob! We think Anastasia is wonderful too! We appreciate you taking the time to share your experience with us and we hope you are enjoying your new Toyota.

February 27, 2020

Great new car sales service once again with Mike Ferrett! Bought several cars at Metro Toyota over the years. Great ongoing service with Metro Toyota keeps me coming back! More

by brad777
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Victory Toyota of Brook Park responded

WOW! Thank you for your awesome, 5-star review! We appreciate your kind words for Mike and our Dealership. We hope you are enjoying your new Toyota.

February 26, 2020

Very smooth experience from start to finish. Metro Toyota instills confidence and trust through their excellent customer service and advice. Scott Barrier in Service is knowledgeable and explain More

by SANDHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for your kind words for Scott in our Service Department as well as our Dealership! We appreciate you!

February 26, 2020

Me llevo mi segundo carro con SuperEdgar! Despues de aver manejado diferentes autos termine llevandome la azul que tanto queria!! Recomendado al que quierea venir a comprar carro.. vengan con Edgar! More

by cossetpp
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Christopher Lombardo
Feb 26, 2020 -

Victory Toyota of Brook Park responded

Gracias por sus amables palabras para Edgar. ¡Disfruta tu nuevo Toyota!

February 25, 2020

Buyer since 2001 and have been treated extremely well, whether it's buying or getting service done. Terry answered all my questions and worked with me to get a price that I could live with. No pressure an More

by mofus121
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in Finance, Gary "CAP" Capper
Feb 25, 2020 -

Victory Toyota of Brook Park responded

WOW! Thank you for your amazing review and thank you for being a part of our Metro family! We appreciate your kind words for Terry and our Dealership and we hope you are enjoying your new Toyota.

February 25, 2020

I Purchased a used car from Metro Toyota this past weekend and had an absolutely great buying experience! The staff was extremely helpful and courteous to my wife and I. Big thank you to Dawn Bell, G More

by brianeshaffer
Recommend Dealer
Yes
Employees Worked With
Dawn Bell, Dan Schneider, Gary "CAP" Capper
Feb 25, 2020 -

Victory Toyota of Brook Park responded

Super! We appreciate your awesome review and 5-stars for Dawn, Cap, Craig & our Dealership. We hope you are enjoying your new ride and thanks again for choosing Metro Toyota. You're the best!

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