Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,593 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,593 reviews
January 28, 2020
Anastasia was such a wonderful help. She was very honest and upfront about everything for the lease. I appreciated how she wasn’t pushy gave me as much time and space as I needed. Everyone here was also rea and upfront about everything for the lease. I appreciated how she wasn’t pushy gave me as much time and space as I needed. Everyone here was also really kind. I will recommend Metro Toyota to everyone I know. More
by Acostanz11
Employees Worked With
January 28, 2020
Thank you so much to Mike!! Very friendly, helpful, efficient, and easy to work with! Highly recommend asking for Mike if your in the market for a new car at Metro Toyota! efficient, and easy to work with! Highly recommend asking for Mike if your in the market for a new car at Metro Toyota! More
by theresag
Employees Worked With
January 28, 2020
My recall maintenance for CRC (Frame Corrosion Resistant Compound) Application was performed very satisfactorily at Metro Toyota, Cleveland, Ohio. All of the activities were explained in full, and performed Compound) Application was performed very satisfactorily at Metro Toyota, Cleveland, Ohio. All of the activities were explained in full, and performed in the timeframe stated. More
by BOB.PELLEY
Verified CustomerEmployees Worked With
January 28, 2020
Fine dealer. Not the least expensive but fair-minded and customer-focused. Good people who have been there a long time, so obviously people are engaged. customer-focused. Good people who have been there a long time, so obviously people are engaged. More
by THOMAS.JOHNJ
Employees Worked With
Other Employees :
Maggie Colan
January 27, 2020
quick and easy I called in the morning on a tire issue and the service team got me in within the hour; service completed within the hour. Very helpful. I called in the morning on a tire issue and the service team got me in within the hour; service completed within the hour. Very helpful. More
by jennifer scofield
January 27, 2020
Prompt and Courteous Service. Had the first service for my new 4Runner. Prompt and courteous service by the Metro team. The waiting area was nice and offered food and beverage as y Had the first service for my new 4Runner. Prompt and courteous service by the Metro team. The waiting area was nice and offered food and beverage as you wait. Also, fun to talk with Metro's sales team about new Toyotas and see them up close. More
by Gary Livingston
January 27, 2020
Excellent service!Very patient and helpful in acquiring Excellent service! Very patient and helpful in acquiring our Toyota. Wanted mud flaps installed and driver seat repaired, Cap had it done for us with Excellent service! Very patient and helpful in acquiring our Toyota. Wanted mud flaps installed and driver seat repaired, Cap had it done for us without any fuss More
by CATHYADKINS58
Employees Worked With
Gary "CAP" Capper
January 27, 2020
Working with the auto group was very easy and felt safe. They we table to accommodate my schedule as well as help me meet criteria for selecting a car I was happy with. They we table to accommodate my schedule as well as help me meet criteria for selecting a car I was happy with. More
by sam.lovitz
January 26, 2020
Quick and Easy Gary Capper was friendly and knowledgeable, and walked me through my first car buying experience like family. Cap was kind and personable, but answ Gary Capper was friendly and knowledgeable, and walked me through my first car buying experience like family. Cap was kind and personable, but answered all my questions like an old pro. At Metro Toyota, I had a quick and easy experience! Thanks guys! More
by Stronglady9960
January 26, 2020
Cap was AWESOME to work with. I really do not like the car buying process, but he made it fun. I will be back in the future for sure. car buying process, but he made it fun. I will be back in the future for sure. More
by kristen.r.russo
