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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
December 17, 2019
Excellent Service - Fair Price I called to schedule an oil change, tire rotation, battery check, and wiper replacement and was scheduled immediately. Upon arrival, everyone was extr I called to schedule an oil change, tire rotation, battery check, and wiper replacement and was scheduled immediately. Upon arrival, everyone was extremely friendly and efficient. I enjoyed reading in the customer lounge and before I knew it my car was ready to go. The staff showed me charts of exactly the wear and tear on different parts of my car. They didn't coerce me into replacing anything that wasn't in need. Instead, they recommended that some things be replaced in the near future. Everything was very professional, efficient, and cheaper than going to a similar competitor. I highly recommend visiting Metro Toyota for your service needs! More
by BEKAH.HARPER
Verified CustomerEmployees Worked With
I wish I could remember the people that helped me! I was there at 4:00 on 12/9/19 with the yellow yaris :)
December 17, 2019
Stay away from Metro Toyota.We buy 10 cars plus my friend.Now after all this years i see realy face.We never go again.We bay car monts ago.Car have only less 100 miles.Smart manager offer over 12.000. friend.Now after all this years i see realy face.We never go again.We bay car monts ago.Car have only less 100 miles.Smart manager offer over 12.000.We pay 18.600.Realy try to make money.. More
by Ljiljana
Employees Worked With
Other Employees :
Christopher l, Christopher Lombardo
December 17, 2019
Started leasing my first car Sam made it very easy to find the perfect car for me. He was always available to talk with and helped me learn everything I needed to about my first c Sam made it very easy to find the perfect car for me. He was always available to talk with and helped me learn everything I needed to about my first car. Thanks, Sam! More
by Zahoranskyjo
Employees Worked With
December 16, 2019
Great experience Dealing with Metro Toyota always a great experience friendly people clear to the point go over the deal from A-to-Z explain everything about the deal Dealing with Metro Toyota always a great experience friendly people clear to the point go over the deal from A-to-Z explain everything about the deal plus every option about the car best dealership in town thank you Metro Toyota More
by MO.AMAWI
December 16, 2019
Radio issue with 2019 Highlander Although it took several tries...through no fault of the service department...my radio issue remedied with the installation of a new amplifier. The J Although it took several tries...through no fault of the service department...my radio issue remedied with the installation of a new amplifier. The JBL radio had a a quirky problem. As if fixed. Got a loaner while they repaired my vehicle. Great job. More
by RICHARD MOODT
Employees Worked With
Not certain of the service department employees...they all did a great job. Radio guy...I believe his name was Josh...identified the problem.
December 16, 2019
Treated like family I have never had a better experience purchasing a vehicle. There was no gimicky sales tactics just honest upfront people who are very willing to help I have never had a better experience purchasing a vehicle. There was no gimicky sales tactics just honest upfront people who are very willing to help find you a solution. If you need a new Toyota Metro is the place to go! More
by WILLIAMJOHNKEATING
December 14, 2019
My Lease of a 2020 Camry from Metro Toyota. My 2020 Camry is the ninth Camry I’ve leased from Metro Toyota. They have each been my only car, in succession, since (I believe) 1994. I believe my t My 2020 Camry is the ninth Camry I’ve leased from Metro Toyota. They have each been my only car, in succession, since (I believe) 1994. I believe my track record says enough for my decision to stay loyal to not just Toyota Camrys, but to Metro Toyota as well. My choices are based on the consistently high level at which I rate bot my car and the dealership in regard to quality, reliability, dependability and trust. More
by D. Szekeres
December 14, 2019
Awesome Ken was fantastic. Very helpful, great service, not too pushy. We're willing to work around my budget and sell me the car I wanted. Ken was fantastic. Very helpful, great service, not too pushy. We're willing to work around my budget and sell me the car I wanted. More
by alauko15
December 14, 2019
2020 Tacoma Lease experience Originally contacted them through there website, very helpful patient and wasn’t pushy to get me to dealership. Once arrived met with Barry who was ex Originally contacted them through there website, very helpful patient and wasn’t pushy to get me to dealership. Once arrived met with Barry who was extremely knowledge with the questions I had. After speaking with Barry I got introduced to billy who helped me out the rest of the way. He walked around the truck with me explaining all the ins and outs. Overall pretty easy car buying experience without feeling pressured into being sold a car. More
by ChrisR
December 14, 2019
I would recommended Metro Toyota to anyone. I would recommended Metro Toyota to anyone looking for a new or used vehicle. Metro was by far the best dealership that I visited while shopping for m I would recommended Metro Toyota to anyone looking for a new or used vehicle. Metro was by far the best dealership that I visited while shopping for my new Toyota. Don't waste your time, go straight to Metro. More
by richardlec777
Employees Worked With
Other Employees :
Jim Daley, Jake Donnelly
