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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
December 13, 2019
Solid Dealership to Work With I was very happy with my experience at Metro Toyota, especially with my salesman Billy Delancey. He was upfront, knowledgeable, and easy to work with. I was very happy with my experience at Metro Toyota, especially with my salesman Billy Delancey. He was upfront, knowledgeable, and easy to work with. I was pleased I didn’t have to deal with typical car dealership bs. More
by Lou
Employees Worked With
Billy Delancey
December 13, 2019
Wonderful salesperson and manager Sam was very patient, explained everything on the vehicle, manager was extremely friendly and helpful. Wonderful dealership to work with Would recomm Sam was very patient, explained everything on the vehicle, manager was extremely friendly and helpful. Wonderful dealership to work with Would recommend to friends and family More
by Felixwaterproofing
December 11, 2019
Happy repeat customer Sam made my experience painless! Sam extremely knowledgeable about all the bells & whistles on the RAV4. I left the dealership with a great understand Sam made my experience painless! Sam extremely knowledgeable about all the bells & whistles on the RAV4. I left the dealership with a great understanding of the features of the RAV4. I would highly recommend Metro Toyota for your next vehicle and would highly recommend Sam to assist you, More
by nurse4life57
Employees Worked With
December 11, 2019
Exceptional attention and service at Metro Toyota Chris Ollar and Barry Greenfield made every effort to accommodate my needs and preferences for a new vehicle at Metro Toyota. Chris handled most of th Chris Ollar and Barry Greenfield made every effort to accommodate my needs and preferences for a new vehicle at Metro Toyota. Chris handled most of the details with the sale. His responsiveness, attention to detail, ability to understand my specific situation and openness were outstanding. Both Chris and Barry took the time to walk me through all the details. I feel I got a great deal and love my new Toyota RAV4! More
by barbara_hatala
December 10, 2019
It was an enjoyment dealing with them It was an enjoyment working with them. They are very considerate, try to provide more help they can. The price negotiation was very reasonable, not r It was an enjoyment working with them. They are very considerate, try to provide more help they can. The price negotiation was very reasonable, not really dragging me into something. Thank you very much. More
by jimchen1992
December 10, 2019
Went to Dealership to Purchase a Vehicle I felt comfortable when I walked into the showroom. I didn't feel pressured and everything was explained to me in detail. I was also provided with l I felt comfortable when I walked into the showroom. I didn't feel pressured and everything was explained to me in detail. I was also provided with lease options, which I didn't even think was an option for me. I was given a walk-through of my vehicle and learned things about my new car that my Avalon could do also but was never shown these things at the other dealership. My old car was pulled so that I didn't have to unload my stuff in the rain. This was also a new experience as the dealership I bought my Avalon from had me unloading my stuff not only in the rain but in the dark as well. I can't say enough how friendly, competent, and attentive the staff is at Metro, they have a new client for life. More
by svatty94
December 10, 2019
I love Toyota and the Metro dealership I have just leased my second vehicle from Metro Toyota. Chris Lombardo (the sales manager) and Sam and Ken were a pleasure to deal with. I especially I have just leased my second vehicle from Metro Toyota. Chris Lombardo (the sales manager) and Sam and Ken were a pleasure to deal with. I especially want to single out Chris. He worked to get a deal we could both live with. Give him a raise. Craig Baranovic More
by cbaranovic
December 09, 2019
$400 to just diagnose? I was extremely disappointed to learn that it would have cost me just about $400 to diagnose the problem with my car when the check engine light came I was extremely disappointed to learn that it would have cost me just about $400 to diagnose the problem with my car when the check engine light came on. After the initial $200 (which included a rental car) with no solution, I decided to take the car somewhere else where they fixed the problem without the charge for a diagnosis. More
by aeronauticsnut
Verified CustomerEmployees Worked With
December 08, 2019
Great deals I had a very nice experience at Metro Toyota. The thanksgiving day deals were great and unmatchable. The sales associate Mr Chris Ollar was very helpf I had a very nice experience at Metro Toyota. The thanksgiving day deals were great and unmatchable. The sales associate Mr Chris Ollar was very helpful. This is my second car that I have purchased at this dealership. Basically, Metro Toyota is the #1 Toyota dealer in the Cleveland area. More
by OL
December 07, 2019
Bought a 2020 Toyota Camry I would recommend this dealership to anyone in need of a great reliable vehicle, the salesmen are very helpful and patient and give great recommendati I would recommend this dealership to anyone in need of a great reliable vehicle, the salesmen are very helpful and patient and give great recommendations. More
by Hartnessalana
