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Victory Toyota of Brook Park
Brook Park, OH
7,562 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,562 reviews
October 30, 2019
Excellent Service again Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the last 11 years has us spoiled More
by dchamrick2
Verified CustomerEmployees Worked With
October 29, 2019
Ken is the Best Ken made the transaction simple, transparent, and was able to get the numbers we were looking for. Couldn't have asked for a better experience. Thanks Ken made the transaction simple, transparent, and was able to get the numbers we were looking for. Couldn't have asked for a better experience. Thanks Ken! More
by AK
Employees Worked With
October 29, 2019
Great place to visit and have work done Service department is the best Maggie: I always work with her because she gets me what needs to be doneWould recommend your dealership to anybody Service department is the best Maggie: I always work with her because she gets me what needs to be doneWould recommend your dealership to anybody More
by JBIERMAN1
Employees Worked With
Maggie Colan
October 29, 2019
Very easy and friendly Ramona is one of the nicest salespersons. Made it easy and Chad worked with the number so I could get the car I wanted.. Ramona went out of her way t Ramona is one of the nicest salespersons. Made it easy and Chad worked with the number so I could get the car I wanted.. Ramona went out of her way to make sure I knew everything about the new features.. Overall a great experience . Really love the dealership. Been with them a long time. More
by CLIFFPRAHST
October 28, 2019
He is nice person and explain what Imy car need to be done. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. More
by VAC0304
Employees Worked With
October 28, 2019
An absolute pleasure This is the second vehicle ai have purchased from metro Toyota. Ken was was very friendly and gelpful. He answered our all of our questions and went a This is the second vehicle ai have purchased from metro Toyota. Ken was was very friendly and gelpful. He answered our all of our questions and went above and beyond the expectations of any sales associate I've ever encountered. The whole experience was easy and stress free and you've made a customer for life. My girlfriend will probably buy her next car her. More
by smsnyder23
October 25, 2019
Excellent experience The whole experience was great. A lot of stress going into it and they made it a very painless and easy experience! Chris Ollar was welcoming and very The whole experience was great. A lot of stress going into it and they made it a very painless and easy experience! Chris Ollar was welcoming and very easy to work with! Would recommend him to anyone looking for a car at Metro Toyota! More
by Madams622
October 24, 2019
Toyota They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. More
by RCHIKIK
Employees Worked With
Sarah Byrne
October 24, 2019
Customer service with a family feel. I worked with a salesman by the name of Tony Overman. I had been there 2 days before to begin looking st vehicles. The last thing I wanted to do was b I worked with a salesman by the name of Tony Overman. I had been there 2 days before to begin looking st vehicles. The last thing I wanted to do was buy a new car, but after 240k on my 04 camry....My luck had run out. I walked in and expected to be bombarded. I was not, in fact quite the opposite. It was a very mellow start without any pressure. By the end of the test drive I was ready to do some thinking. Tony did not try to hard sell me, or keep me there. I told him I'd be back if I was buying. He shook my hand, gave me a card, and sent me on my way. I returned 2 days later to make the purchase. To which we had the pleasure of working with Tony, and the owner Barry. I cannot say enough what that meant to me , and my family. I am in sales myself, and to have a laid back process letting me make the decisions with noone trying to hard sell me. A breath of fresh air....Also guiding me in the right direction without pushing me one way or another. I knew the car I wanted. We got it done quickly, effectively, and I got what I wanted. They are family owned and operated, and the staff truly tries to get to know you. I come from an old school family, and the impression metro toyota made is everlasting. I cannot thank Tony, Barry, and their staff enough. My family will be returning to metro in the future. More
by Anthony Tanko
October 23, 2019
Pleasure to work with! Barry, Chad, Ken and Rick were wonderful to work with and made my experience effortless! I would highly recommend Metro Toyota for your next vehicle p Barry, Chad, Ken and Rick were wonderful to work with and made my experience effortless! I would highly recommend Metro Toyota for your next vehicle purchase! More
by Mackenzie L
