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Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,547 reviews
June 27, 2023
Ken is a very nice person, his service is very good, although I have a little language communication problem with him, but he will try to make me understand. although I have a little language communication problem with him, but he will try to make me understand. More
by Jt
Employees Worked With
June 27, 2023
The aim to please, pain free, no hassles or fast talking. Great crew to deal with. Great crew to deal with. More
by leovi
Employees Worked With
Other Employees :
Christopher Lombardo
June 26, 2023
Metro Toyota continues to be the easiest, most reliable place to go when purchasing a car. We have purchased 5 Toyotas from them and will continue to go back. Very professional and fair pricing. Our salesp place to go when purchasing a car. We have purchased 5 Toyotas from them and will continue to go back. Very professional and fair pricing. Our salesperson Ken Konopka is highly recommended as he is friendly, professional, and works with integrity. If you’re looking for a Toyota, this is the place to be! More
by Camrylover
June 25, 2023
They are all about your business that's what I like about them I like that in them thank you them I like that in them thank you More
by RICHIERICH
Employees Worked With
June 25, 2023
Ken was great love the dealership and appreciate everything they did to help me follow through with the purchase. Will definitely be purchasing any cars i get in the future at metro toyota! everything they did to help me follow through with the purchase. Will definitely be purchasing any cars i get in the future at metro toyota! More
by KDJ
Employees Worked With
Other Employees :
Dan Schneider
June 24, 2023
Great dealership. Just bought our second truck there this year. Would not go anywhere else. Just bought our second truck there this year. Would not go anywhere else. More
by rodsimon
June 24, 2023
Anastasia Kaluszyk was extremely helpful. I believe she went out of her way to accommodate and meet all of my needs. My initial encounter with her up to the time I drove off the lot with m I believe she went out of her way to accommodate and meet all of my needs. My initial encounter with her up to the time I drove off the lot with my car - she was right there helping me assisting me and just over all making my purchase go as smoothly as possible. More
by Msalyards1975
June 23, 2023
I stopped into Metro to see a few certified used RAV4s. This would be my second time buying a used Rav from him. He was very friendly, professional, and efficient, as was the dealership as a whole. I th This would be my second time buying a used Rav from him. He was very friendly, professional, and efficient, as was the dealership as a whole. I think those traits just run in the Toyota family. He offered all three vehicles for me to test-drive. Once I made my decision that deal was done in short order and I drove my new (used) Rav off the lot the same day. More
by Glass
June 22, 2023
The door sensor was on while test drive the vehicle, instead of replacing it they tried to fix it and now it's working intermittently and I have the inconvenience of taking back for service. Also I revi instead of replacing it they tried to fix it and now it's working intermittently and I have the inconvenience of taking back for service. Also I reviewed the mechanic inspection report where they check off the brakes where good, ther not now the pads need to be replace, To me it feels like safety is not a high priority. More
by Fjk004
Verified CustomerJune 22, 2023
This dealership treated me great! Aaron Andrews was my salesman. He did an outstanding job for me. I had to travel over 21/2 hrs. and out of state to get to the dealership and he had Aaron Andrews was my salesman. He did an outstanding job for me. I had to travel over 21/2 hrs. and out of state to get to the dealership and he had to be my eyes and take pictures and go over the car. He always returned my calls promptly. The car was just how he described it. He made a difficult situation easy. Dawn in finance was great also. She was very polite and wasn’t pushy. She gave me a good deal on an extended Toyota Certified Warranty. I even called my local Toyota Dealer and made sure. They said “she is giving you a DEAL”! I would recommend this dealership to anyone that wants to buy a Toyota. Just wished they were around me! More
by Tmc532010
