Victory Toyota of Brook Park

Making dreams come true for a 16 year old I was very pleased with my experience purchasing my daughter her 1st car. Even though I wasn’t buying a brand new vehicle the entire staff was so welc I was very pleased with my experience purchasing my daughter her 1st car. Even though I wasn’t buying a brand new vehicle the entire staff was so welcoming and excited for us. The 1 year service of oil changes and tire rotations blew me away. My salesman ken was very patient with me and answered all my questions. Ken and the entire staff made me feel comfortable with our decision. I will highly recommend this facility to all my friends and family. More

Never Going Anywhere Else This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car acciden This is my third purchase from them. I only ever purchase Toyota Certified vehicles. From sales to service, and even when I've been in a car accident, I trust them. Their finance department makes the long, drawn out process easy, especially when you're prepared. I'm live in Cleveland Heights and make the road trip to them for all my needs each time. Alisa Bray More

Professional Service This was my 4th Toyota lease. I felt my whole lease experience at this dealership was handled honestly, expertly and they even guaranteed the price th This was my 4th Toyota lease. I felt my whole lease experience at this dealership was handled honestly, expertly and they even guaranteed the price they quoted in their email correspondences. I didn't feel pressured to lease with them. Every staff member I dealt with was knowledgeable about their service role in my leasing process and their product. I would commend this dealership for treating their clients with dignity and respect. More

Gary can help Gives you all necessary information and help. Explains everything you need to know about a car and the process of buying it, getting plates and regist Gives you all necessary information and help. Explains everything you need to know about a car and the process of buying it, getting plates and registration. More

Customer First, they want your business professionaly Courtesy,respect, professional. They want to do business with you, they want to earn your business . They make you feel as the customer, they listen, Courtesy,respect, professional. They want to do business with you, they want to earn your business . They make you feel as the customer, they listen, they respect your time. They went out of their way to help. You feel good about your decision More

Camry 2015 The staff at Metro are friendly and welcoming. Unlike other dealerships, I feel comfortable with the team at Metro who seem to want my business. The staff at Metro are friendly and welcoming. Unlike other dealerships, I feel comfortable with the team at Metro who seem to want my business. More

great and direct customer service been to a few dealers before, ramona was the best high quality with class and not pressuring us like others also we will get reminders for service i been to a few dealers before, ramona was the best high quality with class and not pressuring us like others also we will get reminders for service in the future thank you More

Excellent service during new truck purchase Metro Toyota worked to find the exact truck I wanted, gave me the best price I could find anywhere, and gave me a fair value for my trade it. Can't as Metro Toyota worked to find the exact truck I wanted, gave me the best price I could find anywhere, and gave me a fair value for my trade it. Can't ask for more than that. More

Metro Toyota dealership Metro Toyota is most awesomest car dealership I have ever had to deal with. My sales person Ramona was the most professional, honest, courteous and he Metro Toyota is most awesomest car dealership I have ever had to deal with. My sales person Ramona was the most professional, honest, courteous and helpful and I know Im not exaggerating. Happy with my transaction! My wife my new vehicle! More

Pleasure working with Cap! Gary 'CAP' Capper never pressured us and explained the vehicle in great detail. This was very helpful as we have never owned a Toyota. Whenever we con Gary 'CAP' Capper never pressured us and explained the vehicle in great detail. This was very helpful as we have never owned a Toyota. Whenever we contacted him to test drive a car, he followed up immediately. He was very patient, and we never felt pressured. THANKS CAP!! As far as the finance portion of our experience, the employee who we saw, gave us the impression that we were a bother, and was in a hurry. We felt rushed while signing the paperwork. We purchased the vehicle on a Holiday and management seemed somewhat disengaged. More