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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,551 reviews

December 17, 2018

Efficient a d professional Once again I had a great experience. I was greeted immediately and professionally and was checked in quickly. My questions and concer8were listened More

by GOERNDTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Dec 17, 2018 -

Victory Toyota of Brook Park responded

Thank you for your outstanding 5-star review! We know your time is valuable and we are delighted we could take care of everything in an efficient manner for you! We appreciate your kind words and we appreciate you! Thanks for choosing Metro Toyota!

December 15, 2018

Straight Forward, Customer Focused Experience Came in with a good sense of knowing what we wanted. Mike Ferrett sets the gold standard for salesmanship. Honest, quick to respond, knowledgeable, an More

by mm2lol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Darlene Lambert
Dec 17, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you for your 5-star review! We appreciate your kind words for Mike (he's great) and our entire Dealership! Thank you for taking the time to share your experience and thank you for choosing Metro Toyota. Welcome to the family!

December 15, 2018

Best Car Purchase Experience I have ever had! "Drive the rest, come back to the Best!" I initally came into Metro to test drive a Highlander in March of 2018. I had narrowed down my choices for More

by EricE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Dec 17, 2018 -

Victory Toyota of Brook Park responded

Thank you for the awesome, 5-star review!!! Cap is absolutely amazing to work with and we appreciate you sharing your experience! We hope you are enjoying your Highlander!

December 14, 2018

Fast, efficient, helpful, and quality service. My needs were addressed expeditiously. The service assistant was friendly and helpful. Pricing is a bit high, but that is typical for a dealership. More

by BTHOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 17, 2018 -

Victory Toyota of Brook Park responded

Thank you BTHOM1! We appreciate your kind review and all those stars for our Service Department!!! We are happy you are happy! Thank you for choosing Metro Toyota

December 14, 2018

Metro Toyota made the whole process simple. Gave them a number to be under and they did all the rest. Simple. Cap and Jim were fantastic to work with. More

by Jc917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Dec 17, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback!

December 14, 2018

Always top notch I have been dealing with Metro Toyota for over 15 years. Just bought our 5th vehicle from them. Jim Greenfield is always professional and does a gre More

by Cambridgeglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you for the outstanding, 5-star review! Jim is the best and we're happy you think so too! Thank you for choosing Metro Toyota again and again... You've made our day!

December 14, 2018

purchase a vehicle i normally do not respond to surveys.however, i will to this one due to the extraordinary experience i had with kosta.i came in for service on my 2014 More

by loser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Papagianis
Dec 14, 2018 -

Victory Toyota of Brook Park responded

Thank you, Dave, for your kind words for Kosta! We appreciate you taking the time to share your experience. We hope you are enjoying your new Toyota!

December 14, 2018

Excellent dealership. Total attention to my needs I was very happy with Metro. Have only dealt with them because they have always offered me what I've wanted. Fair pricing and total attention to my More

by Phyllis2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Plumlee, Bob Albright, Rich Holiday, Rich Holiday
Dec 17, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you Phyllis2019! We appreciate your excellent review and the 5-stars! Ramona is amazing to work with and we are delighted you feel the same! Thanks for taking the time to share your experience. We hope you are enjoying your new Toyota! You're the best!

December 13, 2018

Very professional salesman I was trying to lease a vehicle, so I went to many dealerships like Ganley Subaru, Sunnyside and Infiniti, I had very bad experience with them. They r More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Victory Toyota of Brook Park responded

Thanks for the amazing review Ali! We appreciate the 5-stars! Sam is great to work with and we are happy you had a pleasant experience! Enjoy your New Toyota C-HR and thanks again for choosing Metro Toyota!

December 13, 2018

Fantastic I was very impressed with the service and the detail of the memorandum I received regarding everything that was done to my Corolla and further items t More

by hyoung1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Dec 14, 2018 -

Victory Toyota of Brook Park responded

Thank you for the "Fantastic" review! We appreciate your kind words for our Service Department! You're the best!

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