
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Efficient a d professional Once again I had a great experience. I was greeted immediately and professionally and was checked in quickly. My questions and concer8were listened Once again I had a great experience. I was greeted immediately and professionally and was checked in quickly. My questions and concer8were listened to and the time of my cars service was faster than I had thought it was going to be. More
Straight Forward, Customer Focused Experience Came in with a good sense of knowing what we wanted. Mike Ferrett sets the gold standard for salesmanship. Honest, quick to respond, knowledgeable, an Came in with a good sense of knowing what we wanted. Mike Ferrett sets the gold standard for salesmanship. Honest, quick to respond, knowledgeable, and friendly. Metro Toyota gained my business because of the experience. I am located near 3 other Toyota dealerships, all closer than Metro. But their high level of professionalism and no-nonsense process is a rarity in the car business. They've got my vote. More
Best Car Purchase Experience I have ever had! "Drive the rest, come back to the Best!" I initally came into Metro to test drive a Highlander in March of 2018. I had narrowed down my choices for "Drive the rest, come back to the Best!" I initally came into Metro to test drive a Highlander in March of 2018. I had narrowed down my choices for my next car after visiting the auto show. "Cap" was amazing to work with. He took his time to show me all the features that the Highlander had to offer. After my test drive, there was no pressure to purchase that day. Which was great! I still wanted to drive some of my other top picks. In the end, I came back to the Highlander and back to Metro Toyota because of the great experience I had with "Cap". Great, no pressure sales team. Great Experience. Very knowlegdable staff. More
Fast, efficient, helpful, and quality service. My needs were addressed expeditiously. The service assistant was friendly and helpful. Pricing is a bit high, but that is typical for a dealership. My needs were addressed expeditiously. The service assistant was friendly and helpful. Pricing is a bit high, but that is typical for a dealership. I do not mind paying a little more for what I know is quality service. More
Metro Toyota made the whole process simple. Gave them a number to be under and they did all the rest. Simple. Cap and Jim were fantastic to work with. Toyota made the whole process simple. Gave them a number to be under and they did all the rest. Simple. Cap and Jim were fantastic to work with. More
Always top notch I have been dealing with Metro Toyota for over 15 years. Just bought our 5th vehicle from them. Jim Greenfield is always professional and does a gre I have been dealing with Metro Toyota for over 15 years. Just bought our 5th vehicle from them. Jim Greenfield is always professional and does a great job during the entire process. A pleasure to deal with him. More
purchase a vehicle i normally do not respond to surveys.however, i will to this one due to the extraordinary experience i had with kosta.i came in for service on my 2014 i normally do not respond to surveys.however, i will to this one due to the extraordinary experience i had with kosta.i came in for service on my 2014 tacoma.a few days later i'm in a new vehicle.not sure how it all happened,but it did.i have to say i found kosta to be friendly,educated,business like and most importantly,not phony.i carry the man's card in my wallet if anybody should ask me for a referal.i know it sounds corny,but i had a truly good experience with kosta. thank you,dave fitch More
Excellent dealership. Total attention to my needs I was very happy with Metro. Have only dealt with them because they have always offered me what I've wanted. Fair pricing and total attention to my I was very happy with Metro. Have only dealt with them because they have always offered me what I've wanted. Fair pricing and total attention to my needs. My salesperson, Ramona Plumlee was the absolute best. Wonderful personality and knew exactly what I wanted and worked with me to get the deal I expected from them. What an asset she is to Metro. The Manager also treated me so very well. Everyone I came in contact with there was so friendly and "just nice." Will highly recommend Metro to all my family and friends. More
Very professional salesman I was trying to lease a vehicle, so I went to many dealerships like Ganley Subaru, Sunnyside and Infiniti, I had very bad experience with them. They r I was trying to lease a vehicle, so I went to many dealerships like Ganley Subaru, Sunnyside and Infiniti, I had very bad experience with them. They run credit report for many times that effect on my score (which was Excellent Score) and by the end of the day they denied me for silly reasons. Until I give a visit to Metro Toyota, and I explained them my situation and they confirm that they can help me to lease a car and that was true. I get 2019 Toyota C-HR with very good price and I’m happy for that. I really appreciate what Sam (Salesman) and the others at Metro Toyota did to me and helping me to get a car. More
Fantastic I was very impressed with the service and the detail of the memorandum I received regarding everything that was done to my Corolla and further items t I was very impressed with the service and the detail of the memorandum I received regarding everything that was done to my Corolla and further items that may be cause for concern. More