Victory Toyota of Brook Park

Repaired cracked windshield Metro Toyota replaced my cracked windshield after their technician had inadvertently cracked it while replacing the wiper blades during my 30000 mile Metro Toyota replaced my cracked windshield after their technician had inadvertently cracked it while replacing the wiper blades during my 30000 mile service. It initially took a second trip to the dealer to convince the service manager that the crack was the result of their initial service but once he realized what had happened they took care of everything free of charge including a loaner vehicle. I was pleased with how I was treated. More

Great First Experience at Metro Toyota On December 1, 2018, we had our first experience at Metro Toyota. We were looking to lease a 2018 RAV4 to replace the RAV4 we had on which the lease h On December 1, 2018, we had our first experience at Metro Toyota. We were looking to lease a 2018 RAV4 to replace the RAV4 we had on which the lease had expired. We received some initial pricing online from the dealership online from Andrew Miller so we had a ballpark range of what to expect when we visited the dealership. We were greeted warmly by Product Specialist Robert Saponari who provided information about pricing and handled delivery and instructions regarding the features of the new vehicle. We discussed price with Mr. Saponari and Sales Manager Chad Higgins, and agreed to a price after exchanging information about our expectations regarding price, and what the dealership was able to offer in terms of price. Based on our prior experience with other dealerships regarding other vehicles, negotiation of the price went fairly smoothly. We look forward to trying the dealership's service department, and would definitely consider doing business with this dealership in the future. More

Toyota Corolla My experience with Metro Toyota was exceptional. I was shown respect regarding all my concerns and desires. It was a relatively painless experience. E My experience with Metro Toyota was exceptional. I was shown respect regarding all my concerns and desires. It was a relatively painless experience. Everything was explained in detail and I felt that they really tried to work with me. More

Always have good service but. I have been coming to Metro Toyota for 27 years. The wait times have been getting longer. I was there on a busy Saturday for a scheduled oil change. E I have been coming to Metro Toyota for 27 years. The wait times have been getting longer. I was there on a busy Saturday for a scheduled oil change. Ended up needing two new tires and some wipers. This took THREE hours. So not sure what the deal was. The trend lately has been for longer wait times. I hope you can rectify this soon. Still love Metro. It just took up a lot of my day!! More

Good customer service Attentive to the problems. The customer service rep explained what needs to be done and were transparent with the pricing. The waiting room was well m Attentive to the problems. The customer service rep explained what needs to be done and were transparent with the pricing. The waiting room was well maintained. I prefer this service location, which is 10 miles farther than the other service location More

Very happy with our experience leasing a Rav4 Our salesman Robert Saponari went out of his way to Answer all of our questions. Jeremy McClish worked with us on our financing all finishing our pape Our salesman Robert Saponari went out of his way to Answer all of our questions. Jeremy McClish worked with us on our financing all finishing our paperwork. Before we pulled away with our new Rav4 Mr. Saponari demonstrated all the features on our Rav4, he even winked our cell phones for us. Great experience. More

I had a very good experience at Metro Toyota. I took the 2016 Corolla in for service. I met with a salesman and ended up leaswing a 2018 Corolla. I had a very pleasamt experience. I took the 2016 Corolla in for service. I met with a salesman and ended up leaswing a 2018 Corolla. I had a very pleasamt experience. More

My first Toyota I have purchased many cars in my life and the process is usually less that pleasant. Dealing with Barry and Tony was a real pleasure. Educated myself I have purchased many cars in my life and the process is usually less that pleasant. Dealing with Barry and Tony was a real pleasure. Educated myself on the vehicle that interested me and negotiated the deal through email. Setting an appointment with Barry and Tony was flawless and they had everything prepared. I was on the road in my new Sequoia in less that 90 minutes. The dealership is also top notch with a very nice waiting area with complimentary treats, coffee, and televisions Great experience and I can see myself being a lifelong customer. More

Maintenance check Problem free service visit. Mike was helpful re: tire replacement options. All maintenance and tire replacement happened within 2 and a half hours. T Problem free service visit. Mike was helpful re: tire replacement options. All maintenance and tire replacement happened within 2 and a half hours. Thank you. More

Mike Ferrett & Metro Toyota are a First-Rate Combination! I am so pleased with our newest purchase from Mike Ferrett and Metro Toyota. We have purchased several vehicles from Metro & Mike, and we have been ha I am so pleased with our newest purchase from Mike Ferrett and Metro Toyota. We have purchased several vehicles from Metro & Mike, and we have been happy with every transaction. Mike Ferrett, Jim Campo, and the entire Metro crew are the best. The service department is first-rate too. We will do business with Mike & Metro again! More