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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
December 09, 2018
My first Toyota I have purchased many cars in my life and the process is usually less that pleasant. Dealing with Barry and Tony was a real pleasure. Educated myself I have purchased many cars in my life and the process is usually less that pleasant. Dealing with Barry and Tony was a real pleasure. Educated myself on the vehicle that interested me and negotiated the deal through email. Setting an appointment with Barry and Tony was flawless and they had everything prepared. I was on the road in my new Sequoia in less that 90 minutes. The dealership is also top notch with a very nice waiting area with complimentary treats, coffee, and televisions Great experience and I can see myself being a lifelong customer. More
by TedS
December 09, 2018
Very happy with our experience leasing a Rav4 Our salesman Robert Saponari went out of his way to Answer all of our questions. Jeremy McClish worked with us on our financing all finishing our pape Our salesman Robert Saponari went out of his way to Answer all of our questions. Jeremy McClish worked with us on our financing all finishing our paperwork. Before we pulled away with our new Rav4 Mr. Saponari demonstrated all the features on our Rav4, he even winked our cell phones for us. Great experience. More
by Betlehouse
December 08, 2018
Maintenance check Problem free service visit. Mike was helpful re: tire replacement options. All maintenance and tire replacement happened within 2 and a half hours. T Problem free service visit. Mike was helpful re: tire replacement options. All maintenance and tire replacement happened within 2 and a half hours. Thank you. More
by RITA.BRAUNECK
Verified CustomerEmployees Worked With
December 08, 2018
Mike Ferrett & Metro Toyota are a First-Rate Combination! I am so pleased with our newest purchase from Mike Ferrett and Metro Toyota. We have purchased several vehicles from Metro & Mike, and we have been ha I am so pleased with our newest purchase from Mike Ferrett and Metro Toyota. We have purchased several vehicles from Metro & Mike, and we have been happy with every transaction. Mike Ferrett, Jim Campo, and the entire Metro crew are the best. The service department is first-rate too. We will do business with Mike & Metro again! More
by JohnZajaros
December 07, 2018
Great experience Very patient and understanding. Worked with me to get the best possible deal. Would definitely recommend to anyone who is looking to get a new car. Very patient and understanding. Worked with me to get the best possible deal. Would definitely recommend to anyone who is looking to get a new car. More
by ZS
December 07, 2018
Service was excellent and very professional. I recently had a need to service department attention to replace a burned out head light bulb. I considered this to be an urgent need for prompt serv I recently had a need to service department attention to replace a burned out head light bulb. I considered this to be an urgent need for prompt service attention. My call to Metro Toyota was handled with the urgency I needed to fix the problem. More
by BROWNS1998
Employees Worked With
Maggie Colan
December 07, 2018
Good old fashioned, fair, reasonable deal!!! Overall great experience! My wife and I knew what we wanted and it was the 3rd dealership we worked with. They were fair and honest and military frien Overall great experience! My wife and I knew what we wanted and it was the 3rd dealership we worked with. They were fair and honest and military friendly. WAY better experience than Sunnyside Toyota in North Olmsted. I'd highly recommend. Gary Capper "Cap" is a veteran as well and a straight shooter for a salesman. My wife is happy and that makes me happy. Seriously, don't mess around elsewhere. You'll thank me later. Thanks Metro!!!!! Curt More
by curt2969
Employees Worked With
Gary "CAP" Capper
December 07, 2018
Metro Toyota “Cap” is the man Great dealership with great people and customer service. Our salesman Gary “Cap” Capper was awesome, and helped to get the deal together. The entire e Great dealership with great people and customer service. Our salesman Gary “Cap” Capper was awesome, and helped to get the deal together. The entire experience was great and the dealership is very professional. More
by Cle.guy
Employees Worked With
Gary "CAP" Capper, Jim Campo
December 07, 2018
40K mile Tundra scheduled service Went just as all the other trips for scheduled maintenance in the past...Fast, efficient and courteous! Highly recommend Metro Toyota for sales and se Went just as all the other trips for scheduled maintenance in the past...Fast, efficient and courteous! Highly recommend Metro Toyota for sales and service. More
by donho1
Employees Worked With
Maggie Colan
December 07, 2018
Had an appointment brought in 1 day early , was not complete No sense of urgency to get my car completed I had an appointment brought in 1 day early left overnight was not touched at all. No sense of urgency to get my car completed I had an appointment brought in 1 day early left overnight was not touched at all. More
by lennie.jay2
