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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
December 07, 2018
Questionable oil change processes. I scheduled my oil change due to the maintenance required read-out on my dashboard. This reading automatically appears when you reach 5,000 miles, how I scheduled my oil change due to the maintenance required read-out on my dashboard. This reading automatically appears when you reach 5,000 miles, however if your using synthetic like we do and paying twice as much; then it's good up 10,000 miles. I questioned this with their service department, inquiring how can we clear this dashboard maintenance message without changing the oil. Answer- you can't this a factory set reminder!! If you're reading this I recommend not paying and selecting the higher synthetic oil unless you don't mind looking at your maintenance required message for the remaining 5,000 duration. This message blocks out my outside & inside temp readings. More
by JOHANSENSR
Verified CustomerEmployees Worked With
Stephanie Talbot
December 06, 2018
Best Sales Team in Cleveland Ramona made the typically-stressful car purchase experience a completely relaxed process. She has to be the nicest person employed at Metro Toyota! Ramona made the typically-stressful car purchase experience a completely relaxed process. She has to be the nicest person employed at Metro Toyota! I would happily return to buy or sell any vehicle in the future. More
by synergycar
Employees Worked With
December 06, 2018
Ripoff I was told I needed tires. I do . I was told I needed front brakes.pads,hardware & rotors. Thru front wheels the surface of the rotors appeared smoo I was told I needed tires. I do . I was told I needed front brakes.pads,hardware & rotors. Thru front wheels the surface of the rotors appeared smooth.l stopped & bought new pads & hardware. Pads were getting thin but were not close to metal backing .hardware is stainless steel .No rust or corrosion! A lady followed me from service area to showroom & asked about trading for new vehicle. I declined! More
by JSEUBANKS
Employees Worked With
Daniel Brady, Maggie Colan
December 05, 2018
Best overall dealership in Cleveland I mixed up my Mondays and they still took me for the oil change. Aren't they just the best? The sales team and service team are outstanding. I mixed up my Mondays and they still took me for the oil change. Aren't they just the best? The sales team and service team are outstanding. More
by gibbers52
Employees Worked With
December 05, 2018
Summery..... Excellent sales & financial staff. Professional presentation. It doesn't hurt to be selling a quality vehicle with an adequate inventory. Their servic Excellent sales & financial staff. Professional presentation. It doesn't hurt to be selling a quality vehicle with an adequate inventory. Their service department is also very good. More
by mfvanta
Employees Worked With
Robert Saponari
December 04, 2018
Great Experience Cap was great, laid back, no pressure, very knowledgeable. Buying the car was an enjoyable experience. I recommend him. Buying a car can be stressful Cap was great, laid back, no pressure, very knowledgeable. Buying the car was an enjoyable experience. I recommend him. Buying a car can be stressful but this was an enjoyable experience. More
by rob
Employees Worked With
Gary "CAP" Capper
December 04, 2018
another great experiance My second vehicle purchase in three years and it was just as easy this time, I appreciate the no nonsense approach to buying a vehicle. My second vehicle purchase in three years and it was just as easy this time, I appreciate the no nonsense approach to buying a vehicle. More
by PARENTI_1
December 04, 2018
Very pleasant experience. Everyone that I came in contact with made my experience extremely pleasant. Just like their commercial, I felt like family. I will recommend Metro to Everyone that I came in contact with made my experience extremely pleasant. Just like their commercial, I felt like family. I will recommend Metro to all my friends. More
by GELAD
Employees Worked With
Other Employees :
Robert Saponari, Jake Donnelly
December 04, 2018
Excellent Customer Service We worked with Dominic from Metro Toyota , who worked understood our issues and handled it professionally and resolved all our issues. Toyota supporte We worked with Dominic from Metro Toyota , who worked understood our issues and handled it professionally and resolved all our issues. Toyota supported their extended warranty very well. More
by haresharjunaswani
Employees Worked With
December 04, 2018
Scheduled oil change The Service crew members are always friendly and review all the details of your visit. The waiting room is clean and they always have beverages. The Service crew members are always friendly and review all the details of your visit. The waiting room is clean and they always have beverages. More
by JMD4175
Employees Worked With
I'm not sure who helped me.
