Victory Toyota of Brook Park

Treat you like Family Have been dealing with Metro for over 15 years now. Worked with a new sales rep this time, as our former sales rep retired. Can’t say enough positive Have been dealing with Metro for over 15 years now. Worked with a new sales rep this time, as our former sales rep retired. Can’t say enough positive things about our experience. Even just walking in the front door and being greeted warmly by staff. Our rep was able to get us a new vehicle with every option we wanted in such a short time (and we had a big list of wants) and kept in touch via phone, email, and text, which was extremely convenient. And just taking the time to say “thank you” for purchasing there goes a long way. We were thanked by several employees and were treated like family. My can’t-sit-still toddler was approached by many staff and was treated like royalty :) We have dealt with other dealerships occasionally in the past (big mistake there!), but have found none can beat the team at Metro!!! More

Metro Toyara dos a Great Job again! I have been a customer of Berry Greenfields for almost four decades. His personal service and that of Toyota as a whole is outstanding. I have referre I have been a customer of Berry Greenfields for almost four decades. His personal service and that of Toyota as a whole is outstanding. I have referred numerous, (too many to count) friends nd family to Metro and they have all been more than happy with their experience. Thanks again! Greg and Kimberly Whitney More

The best car dealership and service team ever. The process is seamless. They were even kind to me after being late 10 minutes, which was not planned. They were quick and the brownies and coffee i The process is seamless. They were even kind to me after being late 10 minutes, which was not planned. They were quick and the brownies and coffee in the waiting area were delicious. More

Service visit As soon as I pulled into the service center, I was assisted. The service person was efficient and knowledgeable. My issues were handled quickly, and, As soon as I pulled into the service center, I was assisted. The service person was efficient and knowledgeable. My issues were handled quickly, and,hopefully, resolved. The car was clean and ready to go. I spent less time at the dealership than I planned because there were no delays. I have been a Metro client for 23 years--two Corollas. Metro is the only place I take my car for service--no one else touches that car. I have yet to disappointed with the work done. More

My car car needs were met Maggie Colon helped me to understand what my car needed for 30,000 mile service. I think my car will be in good shape for another year. Maggie Colon helped me to understand what my car needed for 30,000 mile service. I think my car will be in good shape for another year. More

Leasing a 2019 Avalon My wife and I came to Metro looking to lease a new Avalon, we were greeted by Ken Konopka upon entering and immediately felt a connection with him. He My wife and I came to Metro looking to lease a new Avalon, we were greeted by Ken Konopka upon entering and immediately felt a connection with him. He asked us what we were looking for and what our needs were, when we told him that we were thinking of leasin* an Avalon, he immediately facilitated us .taking one on a tease drive. After driving the vehicle my wife and I decided it was the vehicle for us and we then sat with Ken and went throughout the negotiation process. At no time did we feel pressured from Ken. After making the deal we left and we received a call within 3 days that our vehicle would be read6 for pick-up on Thursday. Ken was extremely helpful with getting us the information for my insurance company so that part could be taken care of before pick-up on Thursday. When we arrived to pick up the vehicle Ken spent about an hour with us explaining the functions of the vehicle systems allowing us to be comfortable leaving with our new vehicle. More

no worry Peace of mind, everything will be taken care of. Also you will be informed of thing else that will .to be done in the future. Peace of mind, everything will be taken care of. Also you will be informed of thing else that will .to be done in the future. More

Regular Maintenance The staff at Metro Toyota were knowledgeable, friendly and courteous. They gave me the best promotional price as possible in regards to my service nee The staff at Metro Toyota were knowledgeable, friendly and courteous. They gave me the best promotional price as possible in regards to my service needs and explained everything in full detail. At the end of my visit, I was very satisfied. More