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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

November 18, 2018

Sienna Van Purchased a used certified Toyota Sienna van from Metro Toyota. My husband and myself were very happy with our salesman Gary “Cap” Capper. He was kn More

by New Franklin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Nov 20, 2018 -

Victory Toyota of Brook Park responded

Thank you Rich & Barb! We appreciate your kind words for Cap, Jim and our Dealership! We are thrilled you had a pleasant and smooth experience. Thanks again for choosing Metro Toyota. We hope you are enjoying your Sienna!

November 18, 2018

Excellent customer service! I live 3 minuets from another dealership. I come to metro because they have always treated me with respect and have been extremely honest. This is so More

by KPRITCHETT772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Nov 20, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thanks Kathy for your excellent, 5-star review! We appreciate you taking the time to share your experience! We are delighted your visit with Robert was, again, a great one!!! Thanks for choosing Metro Toyota!

November 17, 2018

Speedy & thorough Always please with the prompt professional service. I highly recommend Metro Toyota Service. My appointment was less time than advised. The informatio More

by MRS.BILL431
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the name but he was great
Nov 20, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind Service Department review! We appreciate you taking the time to share your experience.

November 16, 2018

Helpful and Quick Got me the vehicle I wanted for a good price. The whole process took about 2 hours between seeing the vehicles available and working with the other st More

by prm15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado
Nov 16, 2018 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review! We appreciate your kind words for our Sales Department. We hope you are enjoying your new Toyota.

November 16, 2018

car service I have been a customer of Metro Toyota for about 18 yrs. My last Toyota had over 150,000 miles when I decided to give it to a family member and buy m More

by gg1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall who I have dealt with in the past 18 yrs. but I can say that they were all wonderful.
Nov 16, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you for the super Service review! We appreciate your kind words as well as your continued business! You are awesome! Thanks again for choosing Metro Toyota.

November 16, 2018

Scheduled Professional and timely Metro Toyota is continually doing a excellent job! Everyone very nice. The faculty is clean. Waiting area has coffee and bakery. Ramona is a kin More

by CORRINECLINK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback, and we think Ramona is top-notch too! Thank you for choosing Metro Toyota!

November 16, 2018

Treat you like Family Have been dealing with Metro for over 15 years now. Worked with a new sales rep this time, as our former sales rep retired. Can’t say enough positive More

by pamcakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you so much for the outstanding review and the 5-stars! We appreciate you taking the time to share your experience. We are thankful to have you as a member of the Metro family and appreciate you returning for over 15 years! You're the best! Thanks again for choosing Metro Toyota, we hope you are enjoying your new ride!

November 15, 2018

Metro Toyara dos a Great Job again! I have been a customer of Berry Greenfields for almost four decades. His personal service and that of Toyota as a whole is outstanding. I have referre More

by GRW2560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Victory Toyota of Brook Park responded

Thank you, Greg & Kim, for your incredible review, and the 5-stars! We appreciate you sharing your experience. Barry is awesome to work with and we're delighted you would agree! We are thankful for you and all the referrals you have sent our way! You're the best!

November 15, 2018

The best car dealership and service team ever. The process is seamless. They were even kind to me after being late 10 minutes, which was not planned. They were quick and the brownies and coffee i More

by NIACHERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember their names but they were all great
Nov 16, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind Service Department review! We appreciate your feedback and would like to thank you again for choosing Metro Toyota!

November 15, 2018

Service visit As soon as I pulled into the service center, I was assisted. The service person was efficient and knowledgeable. My issues were handled quickly, and, More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Victory Toyota of Brook Park responded

Thank you, Maddie, we appreciate your awesome 5-star Service Department review! We are delighted we could handle your service needs quickly and efficiently, we know your time is valuable. Thank you for choosing Metro Toyota again and again, you're the best!

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