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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
November 12, 2018
Service on 2015 Avalon Scott Barrier was very professional and courteous! Always take my car in for service at Metro Toyota! Staff at Metro Toyota are very friendly! Thank y Scott Barrier was very professional and courteous! Always take my car in for service at Metro Toyota! Staff at Metro Toyota are very friendly! Thank you! More
by jellenlund03
Verified Customer
November 12, 2018
Awesome guy! Devin found all of my needs and steered me to the car I wanted. He’s a really nice guy and he will take care of you. I won’t deal with anyone else. Devin found all of my needs and steered me to the car I wanted. He’s a really nice guy and he will take care of you. I won’t deal with anyone else. More
by Josh719
November 12, 2018
Efficient, quick service with a great customer experience. Always great customer service from the staff with helpful guidance on car issues and no pressure to add service that can be delayed until a later date Always great customer service from the staff with helpful guidance on car issues and no pressure to add service that can be delayed until a later date. More
by kdowning0
Employees Worked With
Maggie Colan
November 12, 2018
Exceptional Toyota Store. Exceptional Sales Rep. Sam.....The Best!.....Rich...The Sales Manager....The Best!..... Lease Team....Finance Desk....Very Professional.... Want Exceptional Sales Rep. Sam.....The Best!.....Rich...The Sales Manager....The Best!..... Lease Team....Finance Desk....Very Professional.... Want to be treated with respect and buy from a professional? Go see Sam, Rich and their Team..... Raymond & Valerie J. Cervenak Hudson More
by RC2737
November 10, 2018
Exceptional Service Tony Overman was very patient with all of my questions. He and Chad Higgins walked me through all the options I was interested in and answered every Tony Overman was very patient with all of my questions. He and Chad Higgins walked me through all the options I was interested in and answered every question throroughly. Everyone I met and spoke with was very welcoming and super helpful! More
by mmccar10
Employees Worked With
Other Employees :
Barry Greenfield Jr.
November 10, 2018
Mi nuevo guagua Estaba buscando una minivan y Edgar arevalo nos ayudo a conseguir la que necesitabamos y ahora si a empesar a crear credito. Se lo recomiendo! Estaba buscando una minivan y Edgar arevalo nos ayudo a conseguir la que necesitabamos y ahora si a empesar a crear credito. Se lo recomiendo! More
by Hector
Employees Worked With
Edgar Arevalo
November 09, 2018
Very professional and efficient I have been using the dealer since 2006 for most car repairs (aside from occasional oil changes and tire rotations do myself). I have always found th I have been using the dealer since 2006 for most car repairs (aside from occasional oil changes and tire rotations do myself). I have always found them to be extremely professional both when dealing with me and my cars. The car service has always been done quickly and efficiently. More
by cloudofmystery
Employees Worked With
November 09, 2018
Really nice experience WAo!! Good things to write. First of all customer service excellent. They look the way so I can bring a new and nice car home at a very good and a WAo!! Good things to write. First of all customer service excellent. They look the way so I can bring a new and nice car home at a very good and affordable price!!! More
by William830
Employees Worked With
Kosta Papagianis
November 09, 2018
I'll be back a third time! I bought my second CPO RAV4 today from Gary Capper (Jim Campo did the financing) and couldn't be more pleased! I got a 2012 from Gary 3 1/2 years ago I bought my second CPO RAV4 today from Gary Capper (Jim Campo did the financing) and couldn't be more pleased! I got a 2012 from Gary 3 1/2 years ago and was astounded at how knowledgable and thorough he was with describing all the features of my car. I got a fantastic, newer car today with lots of extra safety features, which Gary took the time to educate me about. Gary is very personable, thorough and made what could have been a stressful experience very enjoyable and easy; and Jim Campo in financing is a class act! I plan on continuing to use Metro Toyota for my serving needs and will buy my next Toyota from Gary; he really knows what he's talking about and has a great energy. Keep up the high standards, Metro and Gary, keep being awesome! Thank you!! More
by EmLovely
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 08, 2018
"Cap" is thoughtful salesman Last week I bought a RAV4 from Gary "Cap" Capper at Metro Toyota in Brookpark Ohio. A few months ago my son and I were just window shopping all kinds Last week I bought a RAV4 from Gary "Cap" Capper at Metro Toyota in Brookpark Ohio. A few months ago my son and I were just window shopping all kinds of used car options with no intent of purchase at that time. Cap helped us compare cars and features and models and talked with us about the advantages of each, even though we were clearly not yet in the market. My son is to young to drive but he took us both seriously. I knew I would look him up when we were ready to buy. So last week I went in and he immediately found some options and not long after that I was driving home a nice used car with exactly what we wanted and a warrantee like a new car: If you are even thinking about a car, "Cap" will help you find what you want and need. More
by Bgillooly
Employees Worked With
Gary "CAP" Capper, Jim Campo
