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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
November 08, 2018
Loving it Great service. Joe talked me through everything he was dpi.g and what needed to be done. Answered all.my questions. Felt comfortable with him working Great service. Joe talked me through everything he was dpi.g and what needed to be done. Answered all.my questions. Felt comfortable with him working on my car More
by SALSR
Verified CustomerEmployees Worked With
November 08, 2018
Great My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. More
by czanocean
Employees Worked With
Other Employees :
Was helpedby another employee when I arrived but did not get his name,
November 08, 2018
Excellent service From Scott Berrier I have purchased 9 Toyota’s in my life from Metro Toyota. They have the best service department. My car was vandalized and I needed my side passenge I have purchased 9 Toyota’s in my life from Metro Toyota. They have the best service department. My car was vandalized and I needed my side passenger mirror replaced. I emailed Scott Berrier on Monday morning; he called me at 7:30. He gave me a price, said he would have the part the next day and we set up an appt for Wednesday. Was in and out in 40 minutes. I have always received excellent customer service from Scott. More
by LZIDEK
Employees Worked With
November 08, 2018
Serviceservice for my toyita Everything was great. I have no complaints about anything I love my car and having nothing to add Kudos to Maggie Thanks so much Harriette Everything was great. I have no complaints about anything I love my car and having nothing to add Kudos to Maggie Thanks so much Harriette More
by HARRIETTEBELKIN
Employees Worked With
Maggie Colan
November 08, 2018
Always a great experience. A good service as usual. Joe Rogers did a great job as a service writer, and fixed a few issues on my car as well as getting the 20,000 like oil chang A good service as usual. Joe Rogers did a great job as a service writer, and fixed a few issues on my car as well as getting the 20,000 like oil change and service done quickly for me. More
by RICHARDEEGG
Employees Worked With
November 07, 2018
Great service I was told my service would take upwards of three hours. I was in and out in two and a half. They were accommodating for my whole stay. I was told my service would take upwards of three hours. I was in and out in two and a half. They were accommodating for my whole stay. More
by ANDREW.NIENABER
Employees Worked With
Stephanie Talbot
November 07, 2018
Tony provided us with great service. He was very knowledgeable about his products. He has great customer service skills. He is patient and explained every process thoroughly. He was not t He was very knowledgeable about his products. He has great customer service skills. He is patient and explained every process thoroughly. He was not too pushy giving us time to make our decision. More
by Nancy
Employees Worked With
November 07, 2018
Maintenance and Recall I have been going to Metro Toyota on at 13775 Brookpark Rd. for almost 30 years. I was able to get a new car after my divorce when I was having credi I have been going to Metro Toyota on at 13775 Brookpark Rd. for almost 30 years. I was able to get a new car after my divorce when I was having credit issues. They were kind, helpful and respectful of my situation. I have never left because of the dependability and friendships I have built there. I started with John Fadel in the finance area and Gary Capp in Sales. Since John Fadel left I have been working with Jim Campo. My daughter has also become a customer and I continue to refer my friends. I always feel confident that they are doing the best they can for me and my family. I actually live across the street from Sunnyside Toyota in North Olmsted but I continue to return to Metro for their great customer service. More
by VICKI.SAUNDERS
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 07, 2018
Great service! I've been going to Metro for several years now. They have consistently provided excellent care for my car. The staff is friendly, super knowledgeable I've been going to Metro for several years now. They have consistently provided excellent care for my car. The staff is friendly, super knowledgeable and very pleasant to work with. I highly recommend them and am looking forward to getting my next Highlander there. Thank you Metro Toyota! More
by LP810
Employees Worked With
November 06, 2018
Maggie was great! Made the whole experience wonderful! I used to take my car to an independent contractor, then I decided to go to the dealership service instead and they take car of my car like its their I used to take my car to an independent contractor, then I decided to go to the dealership service instead and they take car of my car like its their own....thank Metro Toyota! I'll be back. More
by dickinson.cleveland
Employees Worked With
Maggie Colan
