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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
November 05, 2018
Going the Extra mile! Chad and Mike. They are the reason I’m driving a Tacoma TRD Sport today. I stopped by a month ago and expressed my needs and financial situation with Chad and Mike. They are the reason I’m driving a Tacoma TRD Sport today. I stopped by a month ago and expressed my needs and financial situation with them. They took the time to listen and to understand what I was looking to do. No pressure. No Sales gimmicks. No “yelling” like most other dealerships do. Relaxed atmosphere and when I was ready, they took care of me. No one likes the feeling of getting taken advantage of and I am writing this to say I wasn’t. Well done guys...well done. More
by drewman2u
Verified Customer
November 05, 2018
Service Review service was done in a timely manner and everyone was very courteous and the coffee and treats were nice. also the waiting area was very nice. service was done in a timely manner and everyone was very courteous and the coffee and treats were nice. also the waiting area was very nice. More
by DSWINNERTON
Employees Worked With
Stephanie Talbot
November 05, 2018
Professional I have been a Metro Toyota customer for 6 years. I come back first be ause of Gary Capper, he is a good person and shows the customer respect. The s I have been a Metro Toyota customer for 6 years. I come back first be ause of Gary Capper, he is a good person and shows the customer respect. The second reason is because they are a quality organization. Simply put I have other choices to buy my car but I choose Metro because of the people and the organization! 🤝 More
by KAELY595
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 05, 2018
Always great service! We have been customers for over 20 years. Metro Toyota always delivers great service-in purchasing new cars and in servicing our cars. We continue t We have been customers for over 20 years. Metro Toyota always delivers great service-in purchasing new cars and in servicing our cars. We continue to be satisfied customers. More
by Strongsville Linda
Employees Worked With
November 05, 2018
Excellent service Because once i enter of te door saw happy smile y he treat good and gave really good service and explain everything what i needed Because once i enter of te door saw happy smile y he treat good and gave really good service and explain everything what i needed More
by lizzyche2113
Employees Worked With
Edgar Arevalo
November 05, 2018
No pressure, great people. What a great place to shop for a Toyota! No pressure, gave me choices then I decided. Deal was great. Will be back for my next 4runner in 3 years. What a great place to shop for a Toyota! No pressure, gave me choices then I decided. Deal was great. Will be back for my next 4runner in 3 years. More
by STEELMILLDON
November 05, 2018
Great Job Was very pleased with the work that everyone did to help me maintain my budget and get me in a safe car that I liked. Was very pleased with the work that everyone did to help me maintain my budget and get me in a safe car that I liked. More
by FLYMEN99
November 04, 2018
Excelent service Because once I enter for the door saw smile faces and they take care me and answers all my question with a smile face and it was an excelent service Because once I enter for the door saw smile faces and they take care me and answers all my question with a smile face and it was an excelent service More
by Chelizzy2113
Employees Worked With
Edgar Arevalo
November 03, 2018
Great trade in experience Jody’s did a great job helping us with downsizing now that we no longer have a need for a minivan. Was able to lower our monthly cost for a brand new Jody’s did a great job helping us with downsizing now that we no longer have a need for a minivan. Was able to lower our monthly cost for a brand new car as well. More
by ryanlewis80
Employees Worked With
Other Employees :
Can not recall the name of the finance rep, but he was thorough and fast., Kosta Papagianis
November 03, 2018
Remote start fob I misplaced the fob for my remote start in September. I called and was told it could be replaced. When I went in for service, I was told that the part I misplaced the fob for my remote start in September. I called and was told it could be replaced. When I went in for service, I was told that the part could not be replaced and was offered to have a new remote system installed. I went back in to get the make and model of the remote system so I could search for a replacement myself and was told they did have the item I needed but the tech did not know how to program it. Josh said he'd call me on Monday 10-29, no one did. I called on Wednesday 10-31 and was told I could come in anytime to have the remote programed. The service dept. needs to get on the same page as far as what product are available. Because of my trouble Jim waived my service fee. More
by RAP0925
Employees Worked With
Chris Shillinger
