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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

November 05, 2018

Excellent service Because once i enter of te door saw happy smile y he treat good and gave really good service and explain everything what i needed More

by lizzyche2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate you sharing your experience. We hope you are enjoying your new Toyota!

November 05, 2018

No pressure, great people. What a great place to shop for a Toyota! No pressure, gave me choices then I decided. Deal was great. Will be back for my next 4runner in 3 years. More

by STEELMILLDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review and the 5-stars! We are happy you are happy! Enjoy your new 4Runner, we're always here when you need us. Thanks again!

November 05, 2018

Great Job Was very pleased with the work that everyone did to help me maintain my budget and get me in a safe car that I liked. More

by FLYMEN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review! We appreciate your feedback and would like to thank you again for choosing Metro Toyota!

November 04, 2018

Excelent service Because once I enter for the door saw smile faces and they take care me and answers all my question with a smile face and it was an excelent service More

by Chelizzy2113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for the great, 5-star review! We appreciate your feedback. We are thrilled you had such a smiley, happy, excellent experience,. Thank you for choosing Metro Toyota.

November 03, 2018

Great trade in experience Jody’s did a great job helping us with downsizing now that we no longer have a need for a minivan. Was able to lower our monthly cost for a brand new More

by ryanlewis80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can not recall the name of the finance rep, but he was thorough and fast., Kosta Papagianis
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review & the 5-stars. We appreciate your feedback!

November 03, 2018

Remote start fob I misplaced the fob for my remote start in September. I called and was told it could be replaced. When I went in for service, I was told that the part More

by RAP0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shillinger
November 03, 2018

needed service Best oil change - ever Followed instructions verbatim Offered to provide other recommended service items I will do this again as the cost was rea More

by CCKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Nov 03, 2018 -

Victory Toyota of Brook Park responded

Thanks for the nice review! We appreciate your feedback and we are delighted you had a great experience!

November 03, 2018

First Class! Ramona was easy to talk to and very understanding to our needs. All our previous info was saved from an earlier visit which made it easier this time a More

by Ark215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Victory Toyota of Brook Park responded

Thank you, Ark215, for your kind review! We think Ramona is great too! We appreciate you taking the time to share your experience and we hope you are loving your new Camry! Thanks again.

November 02, 2018

Amazing Experience I was looking for a used Sienna for about 2 months. I visited many Toyota dealerships. Some were good some were not so good. When I finally made my More

by ricweb71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Nov 03, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you so very much for the outstanding review! Cap is amazing to work with and we are delighted you think so too. We appreciate you sharing your car buying experience and hope you are enjoying your Sienna! Thank you again for choosing Metro Toyota... you're the best!

November 02, 2018

Charged Enenthough I bought 4 tire from metro,she was charging me for rotation Also there is oil change special for $50 but she char ged me regular price.w More

by SHAILESH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Colan
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