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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,546 reviews

October 06, 2018

routine maintenance appointment Excellent service as usual at my 20,000 mile service appointment. Service was done in a timely manner. Car was ready to be picked up when I was told i More

by franhoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Thanks, franhoots, for your 5-star review of our Service Department! We appreciate your feedback!

October 06, 2018

Quick and thorough This is by far the best service dept in the city. I would never consider going’anywh else. The people make the departments and at metro, they are the More

by Schmiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you so much for the outstanding review! We appreciate you taking the time to share your Service Department experience! You're the best!

October 05, 2018

Satisfied We purchased a Highlander!! Our salesmen Sam was very accommodating in our needs and wants for our family. Great customer service all around. I wo More

by Bella!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your great review! We appreciate the feedback and we are delighted to hear you had a wonderful experience! Thanks for choosing Metro Toyota!

October 05, 2018

Awesome Had the best salesman that I have come into contact with in a long time. Very personable. Went over the car with me from front to rear. Explained ever More

by Camry lover2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Awww.. Thank you so much for the AWESOME review!! Cap is great to work with! We appreciate you sharing your feedback. Thanks again!

October 05, 2018

Quick and efficient I drove up and was entered into the bay immediately. A service tech came up immediately and took my information. I was than showed to the waiting room More

by lespinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We know your time is valuable and we are delighted we could offer quick and efficient service for you! Thanks for sharing your experience!

October 05, 2018

Awesome Employees! The second I got to metro toyota, I was greeted with a friendly staff. They helped me find the car that would best suit ME, and now I love every secon More

by Corollaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Proctor, Rich Holiday, Robert Saponari
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Excellent!!! Thank you so much for your kind words for Robert and our Dealership! We appreciate you taking the time to share your experience. We hope you are loving your new Toyota and welcome to the Metro family!

October 04, 2018

ONLY PLACE I GO I don’t trust many car sales establishments, but if I need a car I trust Metro Toyota to not play games with me they try to make sure you’re happy wit More

by NASSAULEAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Thank you for sharing your experience! We appreciate your feedback!

October 04, 2018

A great dealership! I first started going to Metro Toyota in 2016 to renew a lease from a different Toyota dealership. I renewed my lease again with Metro and I am never More

by Loweeza17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind words for Tony & Jeremy as well as for our entire Dealership! We appreciate your feedback and we are delighted you had such a great experience again! We hope you are loving your new Toyota and thanks again for choosing Metro Toyota! You are awesome!

October 04, 2018

Great Service Every time I visit Metro Toyota, Brook Park, OH for maintenance on my Toyota Corolla I am given great service. Once an appointment has been establis More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Victory Toyota of Brook Park responded

Thank you, Sandy, for your "Great Service" review! We appreciate your feedback! Thanks again for choosing Metro Toyota. We are thankful for you!

October 04, 2018

Always dependable This is the only place service has been performed since I purchased my vechicle. I feel confident that all the work completed is correct. My experienc More

by TERRYRUGS7175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Victory Toyota of Brook Park responded

WOW, what an amazing review! Thanks for choosing Metro Toyota again and again...We appreciate you!

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