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Victory Toyota of Brook Park
Brook Park, OH
7,559 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,559 reviews
October 11, 2018
Oil change tire rotation Pleasant experience, very professional. I trust the service department to tell me what things I need without a hassle to get it done immediately. Than Pleasant experience, very professional. I trust the service department to tell me what things I need without a hassle to get it done immediately. Thanks More
by SARNOWS2
Verified CustomerEmployees Worked With
October 11, 2018
Excellent Service I had an appointment scheduled for a Saturday, but ended up having the day off on a Friday because of a power failure at my work. I called Metro that I had an appointment scheduled for a Saturday, but ended up having the day off on a Friday because of a power failure at my work. I called Metro that Friday and they got me in on the same day for my regular maintenance and I was in and out of there in no time, which was great so I now had my weekend free. They are always up front and honest. I've purchased several cars over the years and have had nothing but great service and hospitality. I really do reccomended them to all my friends and family. More
by BUZZY216
Employees Worked With
Other Employees :
Jim Campo, Sarah Byrne
October 11, 2018
Excellent Vehicle! Cap was a real gem! Answered all of our questions and got us in and out in no time at all! Highly recommend! Ask for him by name! Cap was a real gem! Answered all of our questions and got us in and out in no time at all! Highly recommend! Ask for him by name! More
by Lovemycar5star
Employees Worked With
Gary "CAP" Capper
October 10, 2018
The Best of The BEST!!! Always accommodating whenever I need service!! Don’t sell you things you DON’T need!! If you don’t make them your service stop you have lost Out!! Always accommodating whenever I need service!! Don’t sell you things you DON’T need!! If you don’t make them your service stop you have lost Out!! More
by mofinjo
Employees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
October 10, 2018
Fast, efficient and very professional! We are long time Toyota owners also Metro Toyota new car buyers and always return for service. Our vehicles typically last 7 to 10 years before trad We are long time Toyota owners also Metro Toyota new car buyers and always return for service. Our vehicles typically last 7 to 10 years before trade in. More
by BOBEPARTEZANA
Employees Worked With
October 10, 2018
Longtime Satisfied Customer Metro Toyota always exceeds my expectations. This is my seventh new car, and l won’t go anywhere else. It’s nice to see the sales management’s friendl Metro Toyota always exceeds my expectations. This is my seventh new car, and l won’t go anywhere else. It’s nice to see the sales management’s friendly faces year after year. I’ve been dealing with the same dealers, and it gives me a sense of comfort knowing they will be there when l need them. They treat me like family. They give great deals, always take the time to show me the features of my new car and never use sales pressure tactics. More
by ToyotaBliss
October 09, 2018
Price and upselling Replacing spark plugs for my Toyota Prius was quoted by the service Department prior to setting the appointment as $176 out the door on the phone. Th Replacing spark plugs for my Toyota Prius was quoted by the service Department prior to setting the appointment as $176 out the door on the phone. The actual price was $231.68. That is not a good sign. Next I needed 2 tires and they gave me a price of $298. I didn't appreciate the up-sell with no other tire choices. I purchased from another vendor a Goodyear tire with a 60,000 mile guarantee at a large savings. During their car wash my trailer hitch plug was knocked off the car. I had to go back to the dealership for them to retrieve my rubber trailer hitch plug. More
by COLSCOTT228
Employees Worked With
Mikhail Hanna at check in and a female employee over the phone in the service deptartment for my price quote.
October 08, 2018
Toyota Broookpark This is our second vehicle from them the employees are very nice and understanding . My granddaughter even loved our salesperson she still talks about This is our second vehicle from them the employees are very nice and understanding . My granddaughter even loved our salesperson she still talks about her . More
by SINDYSASSYSLOAN
October 08, 2018
With out Joe Rogers I would not go there Joe's knowledge communication and customer service is great. You will not find a better person and/or a better team of people to deal with. Joe's knowledge communication and customer service is great. You will not find a better person and/or a better team of people to deal with. More
by Johnradel
Employees Worked With
October 08, 2018
Always a Great Experience Staff is extremely knowledgeable and will work to get your deal done. I get a great price and a great vehicle every time! Gary CAP Capper has served Staff is extremely knowledgeable and will work to get your deal done. I get a great price and a great vehicle every time! Gary CAP Capper has served us so well each and every time. More
by Big E
Employees Worked With
Gary "CAP" Capper
